Restoration Project Lead: Water & Mold, On-Call, Commission

Michael and Son Restoration; Richmond (VA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

FSA

401(k) with company match

Paid time off

Take-home vehicle

Job summary

Michael & Son Services is seeking an experienced Restoration Project Manager to oversee projects from inspection through completion, billing, and payment. You will coordinate crews and vendors, communicate with customers and insurance partners, and ensure proper documentation and on-time delivery.

The role requires managing multiple projects, excellent communication, and a rotating on-call schedule. Richmond, VA area experience preferred.

Qualifications

• Must have water and mold restoration experience.
• Strong organizational and follow-through abilities.
• Ability to manage multiple active projects independently.
• Strong written and verbal communication skills.
• Comfortable working with customers, crews, and other professionals.
• Valid driver’s license and insurable driving record.
• Ability to work a rotating On Call Schedule.
• IICRC certification(s) preferred.
• Experience with Xactimate, Encircle, or similar software.

Responsibilities

• Inspect restoration losses and determine required work.
• Explain restoration process to customers and sell recommended work.
• Develop and review scopes of work for crews.
• Manage multiple projects simultaneously.
• Keep customers updated throughout the project.
• Coordinate with insurance adjusters and other partners.
• Monitor drying progress, schedules, and scope changes.
• Ensure files are documented for billing and payment.

Skills

Organizational skills

Written & verbal communication

Multi-project management

Customer interaction

On-call availability

Education

IICRC certification(s)

Tools

Xactimate

Encircle

Job description

Michael & Son Services is seeking an experienced Restoration Project Manager to oversee projects from inspection through completion, billing, and payment. You will coordinate crews and vendors, communicate with customers and insurance partners, and ensure proper documentation and on-time delivery.

The role requires managing multiple projects, excellent communication, and a rotating on-call schedule. Richmond, VA area experience preferred.