Restoration PM - Water/Mold, On-Call, Vehicle

Michael and Son Restoration; Baltimore (MD); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Take-home company vehicle

Commission + quarterly bonus potential

Job summary

Michael & Son Services is seeking an experienced Restoration Project Manager to oversee projects from inspection through completion, billing, and payment in the Baltimore area. You will coordinate crews and vendors, communicate with customers and insurance partners, and ensure proper documentation and completion of work.

You will manage multiple projects simultaneously, keep customers updated, and participate in a rotating on-call schedule.

Qualifications

• Experience in water and mold restoration.
• Strong organization and follow-through.
• Ability to manage multiple active projects independently.
• Strong written and verbal communication.
• Comfortable working with customers, crews, and professionals.
• Valid driver's license and insurable driving record.
• Ability to work a rotating On Call Schedule.
• IICRC certification(s).
• Experience with Xactimate, Encircle, or similar software.

Responsibilities

• Inspect new restoration losses and determine the work needed.
• Explain the restoration process to customers and sell recommended work.
• Develop and review scopes of work and ensure crews understand what needs to be done.
• Manage multiple projects at once.
• Keep customers updated throughout the project.
• Communicate with insurance adjusters, agents, property managers, and other partners.
• Monitor drying progress, schedules, jobsite conditions, and changes to the scope of work.
• Make sure files are properly documented and ready for billing.
• Follow up on anything holding up billing or payment.
• Identify problems early and take action to keep projects moving.
• Ensure completed work meets company standards before project closure.
• Participate in rotating after-hours on-call schedule.

Skills

Water restoration

Mold restoration

Organization

Project management

Communication

Customer interactions

Valid driver's license

On-call availability

IICRC certification

Tools

Xactimate

Encircle

Job description

Michael & Son Services is seeking an experienced Restoration Project Manager to oversee projects from inspection through completion, billing, and payment in the Baltimore area. You will coordinate crews and vendors, communicate with customers and insurance partners, and ensure proper documentation and completion of work.

You will manage multiple projects simultaneously, keep customers updated, and participate in a rotating on-call schedule.