Restoration Project Lead & Team Oversight

SERVPRO Team Miller; Wheeling (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401K Matching

Company Paid Life Insurance

Paid Time Off

Paid Holidays

Job summary

SERVPRO Team Miller in Wheeling, IL seeks an Assistant Project Manager/Team Lead. This full-time role oversees incoming leads, coordinates with Project Manager and Production, and ensures accurate invoicing and documentation.

You’ll monitor progress, maintain client communications, and help keep projects on track to restore homes and businesses. The ideal candidate has strong customer service skills, one year in an office setting, and the ability to multitask in a fast-paced environment.

Qualifications

• Strong customer service and administrative abilities required.
• Excellent verbal and written communication skills.
• Ability to multitask and stay detail-oriented.
• Proficiency with digital tools to complete tasks efficiently.

Responsibilities

• Monitor job file status daily and ensure accuracy.
• Daily project oversight to include status, audit, and work-in-progress.
• Monitor and ensure all client requirements are met.
• Maintain internal and external communications.
• Work with Project Managers to ensure documentation from start to finish.
• Review timestamps to reflect accurate reporting.

Skills

Customer service

Office experience

Multitasking

Communication skills

Education

High school diploma/GED

Tools

MS Office

CRM software

Project management tools

Job description

SERVPRO Team Miller in Wheeling, IL seeks an Assistant Project Manager/Team Lead. This full-time role oversees incoming leads, coordinates with Project Manager and Production, and ensures accurate invoicing and documentation.

You’ll monitor progress, maintain client communications, and help keep projects on track to restore homes and businesses. The ideal candidate has strong customer service skills, one year in an office setting, and the ability to multitask in a fast-paced environment.