Restoration Project Coordinator

ServiceMaster Clean of Fraser Valley; Town of Texas (WI); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Paid time off

Tuition assistance

Job summary

Restoration 1 of Texas Hill Country in Garden Ridge, TX is hiring a Restoration Project Coordinator to support our Reconstruction Project Managers and keep projects organized, documented, and moving forward. This role requires strong organization, confident communication, and the ability be professional when holding both clients and internal team members accountable professionally.

The position offers a full-time schedule, Monday–Friday 8:00am–5:00pm with additional hours as needed.

Qualifications

• Strong written and verbal communication.
• Highly organized and detail-oriented.
• Comfortable with direct conversations and persistent follow-up.
• Microsoft Office proficiency.
• Restoration / construction admin experience preferred.
• Xactimate experience preferred but not required.

Responsibilities

• Primary point of contact for clients during reconstruction projects.
• Provide project updates, request documents, and set clear expectations.
• Collect and audit daily site reports, photos, and job documentation.
• Organize and maintain job files in Encircle.
• Assemble estimates using Xactimate (preferred).
• Track contracts, invoices, submittals, approvals, and deadlines.
• Support invoicing and collection calls (deductibles and balances due).
• Coordinate communication with vendors, adjusters, and internal teams.

Skills

Strong written and verbal comms

Highly organized

Direct conversations & follow-up

Microsoft Office proficiency

Restoration/admin experience

Xactimate experience (preferred)

Tools

Encircle

Xactimate

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Paid time off
• Tuition assistance

Restoration Project Coordinator (In-Office)

Restoration 1 of Texas Hill Country | Garden Ridge, TX

Full-Time | Monday–Friday 8:00am–5:00pm (additional hours as needed)

Summary

We are hiring a Restoration Project Coordinator to support our Reconstruction Project Managers and keep reconstruction projects organized, documented, and moving forward. This role requires strong organization, confident communication, and the ability be professional when holding both clients and internal team members accountable professionally.

Responsibilities

• Primary point of contact for clients during reconstruction projects
• Provide project updates, request documents, and set clear expectations
• Collect and audit daily site reports, photos, and job documentation
• Organize and maintain job files in Encircle
• Assemble estimates using Xactimate (preferred)
• Track contracts, invoices, submittals, approvals, and deadlines
• Support invoicing and collection calls (deductibles and balances due)
• Coordinate communication with vendors, adjusters, and internal teams

Requirements

• Strong written and verbal communication
• Highly organized and detail-oriented
• Comfortable with direct conversations and persistent follow-up
• Microsoft Office proficiency
• Restoration / construction admin experience preferred
• Xactimate experience preferred but not required

This Role Requires Backbone (Not Aggression)

We are looking for someone who can be calm, professional, and persistent—even when conversations get uncomfortable.

You must be comfortable saying things like:

• “I can’t invoice this until your daily logs and photos are uploaded.”
• “We need your deductible paid before reconstruction can be scheduled.”
• “We still need the signed work authorization to proceed.”
• “We need the adjuster’s approval in writing before we start this scope.”

If you avoid follow-up, dislike phone calls, or struggle to be direct when needed, this role will not be a good fit.

Pay: $40,000 - $45,000/year salary + quarterly bonus based on performance metrics.

Benefits: Paid holidays, PTO/vacation, 401(k) with matching after 90 days.