Reconstruction Coordinator

iMold Cleaning and Restoration; Fort Myers (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company car

Health insurance

Dental insurance

Training & development

Job summary

iMold Cleaning and Restoration in Fort Myers is seeking an experienced Reconstruction Coordinator to manage reconstruction projects and ensure customer satisfaction. Successful candidates will have 2-4 years in project coordination, possess strong communication skills, and a customer-first mindset. Responsibilities include scheduling subcontractors, tracking project timelines, and maintaining project documentation. The role offers competitive pay, health benefits, and opportunities for advancement in a fast-paced environment.

Qualifications

• 2–4 years of experience in project coordination or construction administration.
• Experience in cleaning, restoration, or construction industries preferred.
• Proficiency in CRM systems and project management platforms.

Responsibilities

• Act as primary contact for customers throughout the project lifecycle.
• Assist with day-to-day project operations and budget tracking.
• Schedule and coordinate subcontractor visits across all project phases.

Skills

Project coordination

Communication skills

Customer service

Empathy

Time management

Education

High school diploma/GED

Tools

CRM systems

Project management platforms

Google Suite

Microsoft Office

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Benefits/Perks

• Fast growing company with opportunities for advancement
• Dedicated investments in learning, training, and development
• Above market compensation, plus performance pay
• Leadership, coaching and development opportunities
• Other benefits include (401k, Health, Dental, Vision, Paid Time Off)

We are looking for an experienced Reconstruction Coordinator to join our fast growing team! You will be making an impact each day by keeping our reconstruction projects organized and moving — so that our customers can get their homes and lives back as quickly and smoothly as possible.

You are someone with meaningful experience in project coordination, construction administration, or a related field. You know how to manage multiple moving pieces without letting anything slip. You are familiar with permit processes, subcontractor scheduling, and vendor coordination. You have a genuine concern and ability to show empathy for our customers — when they may be having one of their worst days, you are at your best.

You are computer savvy and have experience with CRM systems and project management platforms. You thrive in a fast paced environment and are open to learning every day. Your experience in reconstruction, restoration, or construction is a strong plus. You are outgoing, organized, and bring outstanding communication skills to every interaction.

You hold yourself to a high standard and care deeply about the quality of your work and its impact on customers and your team. You are a leader and coach to others and know you are only as successful as those you bring along with you.

Your Primary Responsibilities — Reconstruction Coordination:

• Serve as a primary point of contact for reconstruction customers throughout the project lifecycle
• Assist the Rebuild Manager and Reconstruction Estimator & Project Manager with day-to-day project operations
• Track and coordinate building permit applications, status updates, and required inspections with local municipalities
• Schedule, coordinate, and confirm subcontractor and vendor visits across all project phases
• Monitor project timelines and milestone progress; proactively flag delays or issues to the project team
• Maintain organized project files, documentation, and communication logs in CRM and project management systems
• Prepare and distribute project status reports to customers and internal stakeholders
• Assist with budget tracking — monitor vendor invoices, purchase orders, and project costs
• Set deadlines and assign tasks to vendors and staff under the direction of the Rebuild Manager
• Coordinate with mold remediation and water damage restoration teams for smooth project handoffs
• Track and manage the reconstruction leads pipeline and vendor referral log
• Adapt quickly to changing project demands and priorities

Secondary Responsibilities — Customer Service Support:

• Answer incoming reconstruction customer calls — new leads and follow-ups
• Document and intake new leads into CRM system
• Schedule estimator routes, optimizing for geography and customer needs
• Send contracts for customer signature and track execution
• Create and maintain production folders and customer files
• Perform estimate and project follow-ups, escalating to team members as appropriate
• Track estimator sales activity and maintain sales sheet reporting
• Other duties as assigned by Owner and Operations Manager

Your Qualifications:

• 2–4 years of experience in project coordination, construction administration, or a related field
• Experience in the cleaning, restoration, or construction industries strongly preferred
• Familiarity with building permits, municipal inspection processes, and subcontractor coordination
• Proficiency in CRM systems, project management platforms, and Google Suite / Microsoft Office
• Excellent communication skills (We are a "communication company" that specializes in restoration!)
• Ability to multi-task in a complex and sometimes quickly changing environment
• Genuine empathy for customers and a customer-first mindset
• Valid driver's license and clean driving record
• Willingness to undergo background check, drug test, and motor vehicle record pull
• High school diploma/GED