Restoration Operations Supervisor

SERVPRO Team Wall - 9695; Maryland; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Dental insurance

Job summary

SERVPRO Team Wall in Maryland is seeking a Restoration Supervisor to support field operations, coordinate daily tasks, and keep projects running smoothly.

You’ll work with restoration technicians, maintain positive customer interactions, monitor progress, assist with scheduling and budgeting, uphold safety, and be on the on-call rotation for storms.

Qualifications

• 6+ months of restoration experience.
• Strong communication and problem-solving skills.
• Professionalism, dependability, and a valid driver’s license.
• IICRC certifications (preferred).

Responsibilities

• Support Daily Operations: Work alongside restoration technicians, set project expectations, and ensure work meets SERVPRO standards.
• Work Directly with Customers: Maintain positive interactions and keep customers updated throughout each job.
• Keep Projects on Track: Document job progress, help manage labor, and support scheduling and budgeting needs.
• Promote a Safe Work Environment: Spot potential hazards and help put safe practices in place.
• Respond When Needed: Participate in the on-call rotation, including storm work as required.
• Help Build Team Skills: Assist with training and guiding technicians as they learn and grow.

Skills

Restoration experience

Communication

Problem-solving

Driver's license

IICRC certifications (preferred)

Tools

Company software

Job description

Benefits:

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Dental insurance

Join SERVPRO Team Wall — Your Next Opportunity Starts Here

Do you enjoy staying busy, solving problems, and helping people during some of their toughest moments? At SERVPRO Team Wall, the former SERVPRO Franchise of the Year, we take pride in restoring homes, businesses, and peace of mind. We’re looking for our next Restoration Supervisor to support our field operations and keep projects running smoothly.

Why Work With Team Wall

• Every day, your work helps customers recover from unexpected fire and water damage events.
• We offer competitive pay, ongoing training, and opportunities to expand your knowledge in the restoration industry.

Who We're Looking For

• You’re reliable, hardworking, and enjoy working with others.
• You handle fast-paced situations well and can utilize company software with ease
• You communicate clearly, and can balance several tasks at once.

What You'll Bring

• 6+ months of restoration experience
• Strong communication and problem‑solving skills
• Professionalism, dependability, and a valid driver’s license
• IICRC certifications (preferred)

...If this feels like you, we’d love to meet you.

What You'll Do

• Support Daily Operations: Work alongside restoration technicians, set project expectations, and ensure work meets SERVPRO standards
• Work Directly with Customers: Maintain positive interactions and keep customers updated throughout each job
• Keep Projects on Track: Document job progress, help manage labor, and support scheduling and budgeting needs
• Promote a Safe Work Environment: Spot potential hazards and help put safe practices in place
• Respond When Needed: Participate in the on‑call rotation, including helping with local and out‑of‑town storm work when required
• Help Build Team Skills: Assist with training and guiding technicians as they learn and grow

What You Can Expect

• Competitive pay and advancement opportunities
• A supportive, close‑knit team with a strong reputation
• Meaningful work that directly benefits your community

Ready for a role where your work truly matters? Apply today and become a valued part of Team Wall.