Restoration Operations Manager – Lead, Optimize & Grow

ServiceMaster Clean of Fraser Valley; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Job summary

SERVPRO is seeking a skilled Mitigation Manager to lead the restoration division and oversee daily operations. The role reports to the General Manager and focuses on scheduling, production levels, and delivering quality service to customers at minimal cost.

The ideal candidate has at least 2+ years of management experience in restoration, strong leadership and communication skills, and a proven ability to develop teams and implement efficient processes. A valid Driver’s License is required.

Qualifications

• High School Graduate or GED Equivalent.
• Valid Driver’s License.
• 2+ years of management experience.
• At least one year of restoration industry experience preferred.
• IICRC certifications preferred.
• Experience in building a strong team with tangible leadership skills.
• Strong process and results driven attitude.
• Ability to multitask and to remain detail orientated.
• Must be knowledgeable in relevant computer applications.

Responsibilities

• Oversees the day-to-day operations of restoration crews including schedules & production levels.
• Manages the tasks and activities of a diverse workforce to ensure jobs are being processed within a timely manner.
• Effectively communicates with all members of the restoration staff and delegates the appropriate duties for each team member.
• Develop and implement processes to improve performance.
• Develop employees for opportunities of greater responsibility, improves the abilities, skills and knowledge of production personnel through appropriate instruction and training.
• Works with support personnel to ensure that all aspects of the job are met to prevent any delays in the job process.
• Ensures strict compliance with all safety procedures and implements safe working procedures in assigned restoration areas.

Skills

Management experience

Leadership

Communication

Detail oriented

Multitasking

Computer skills

Education

High School Graduate or GED Equivalent

Job description

SERVPRO is seeking a skilled Mitigation Manager to lead the restoration division and oversee daily operations. The role reports to the General Manager and focuses on scheduling, production levels, and delivering quality service to customers at minimal cost.

The ideal candidate has at least 2+ years of management experience in restoration, strong leadership and communication skills, and a proven ability to develop teams and implement efficient processes. A valid Driver’s License is required.