Restoration Operations Manager

Voda Cleaning & Restoration; Lexington (SC); On-site; USD 65,000 - 80,000; Full time

Job summary

Voda Cleaning & Restoration is seeking a Restoration Operations Manager to lead operations within the cleaning and restoration industry. This pivotal role involves managing daily activities, ensuring project efficiency, and maintaining high customer satisfaction while developing strategic growth plans. Candidates should possess management experience and IICRC certifications, with a proactive leadership style.

Benefits

Competitive Salary

Fast Paced Environment

Health Benefit Options

Qualifications

• 3-5 years of managerial experience in the cleaning and restoration industry.
• Current IICRC certifications (WRT, AMRT, ASD preferred).
• Ability to work in the field when necessary.

Responsibilities

• Oversee daily operations, including resource management and customer satisfaction.
• Develop and implement strategic plans for operational efficiency and growth.
• Lead, train, and guide staff; promote teamwork and continuous improvement.

Skills

Leadership

Communication

Problem Solving

Customer Service

Operational Processes

Education

Bachelor's degree in Business Administration, Management, or related field

Tools

Xactimate

Job description

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Company Overview

An opportunity to join one of the fastest growing cleaning and restoration businesses in the United States. Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process.

Benefits/Perks

• Competitive Salary
• Fast Paced Environment
• Health Benefit Options

Restoration Operations Manager Job Summary

This position is a pivotal leadership role responsible for overseeing all aspects of the company's operations within the cleaning and restoration industry. The role includes managing daily activities, ensuring project efficiency, maintaining high customer satisfaction, developing strategic growth plans, managing resources, and ensuring compliance with industry standards. The Operations Manager will also nurture client relationships, lead staff, and optimize processes. Candidates should have management experience, industry certifications such as IICRC, and a proactive leadership style.

Responsibilities

• Oversee daily operations, including resource management, staff performance, and customer satisfaction.
• Develop and implement strategic plans aligned with company goals for operational efficiency and growth.
• Ensure high standards of service delivery, compliance with regulations, and adherence to policies.
• Cultivate relationships with clients, suppliers, and industry professionals to support business development.
• Manage budgets, forecasts, and reports; implement strategies to reduce costs and increase profitability.
• Lead, train, and guide staff; promote a culture of teamwork and continuous improvement.

Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• 3-5 years of managerial experience in the cleaning and restoration industry.
• Current IICRC certifications (WRT, AMRT, ASD preferred).
• Strong understanding of business management, operational processes, and customer service.
• Excellent leadership, communication, and interpersonal skills.
• Ability to strategize, solve problems, and handle multiple priorities in a fast-paced environment.
• Experience with Xactimate estimates and technological adaptability.
• Ability to work in the field when necessary.

Compensation: $65,000.00 - $80,000.00 per year

Join Our Team

At Voda Cleaning and Restoration, we are committed to excellence, innovation, and making a positive impact. If you're a dynamic leader passionate about restoring environments and delivering top-tier service, we invite you to apply and be part of our growth story.