Cleaning and Restoration Operational Manager

Voda Cleaning & Restoration; Easton (Northampton County); On-site; USD 77,000 - 125,000; Full time

Job summary

Voda Cleaning & Restoration seeks an experienced Operational Manager to lead carpet cleaning and water restoration operations. The role involves both management and hands-on tasks to ensure all projects meet customer service and safety standards. Ideal for candidates with leadership experience in similar fields, aiming to deliver high-quality results.

Benefits

Health Insurance

Paid Time Off

Bonus Based on Performance

Fast Paced Environment

Qualifications

• Minimum of 3-5 years of experience in water restoration and carpet cleaning operations.
• Proven experience in team management and leadership roles.
• Ability to work in a fast-paced, hands-on environment.

Responsibilities

• Oversee daily operations of carpet cleaning and water restoration departments.
• Conduct quality control inspections to meet IICRC standards.
• Serve as the primary contact for clients, ensuring satisfaction.

Skills

Organizational Skills

Communication Skills

Customer Service

Education

IICRC Certification

OSHA 30 Certification

Tools

Project Management Software

Estimating Software (Xactimate)

Job description

Cleaning and Restoration Operational Manager

Join to apply for the Cleaning and Restoration Operational Manager role at Voda Cleaning & Restoration

Cleaning and Restoration Operational Manager

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Join to apply for the Cleaning and Restoration Operational Manager role at Voda Cleaning & Restoration

Benefits:

• Competitive salary
• Bonus based on performance
• Health insurance
• Paid time off
  
  
  

Role: Cleaning and Restoration Operational Manager

Benefits And Perks

• Competitive Salary
• Fast Paced Environment
• Health Benefit Options
  
  
  

Job Summary:

Voda Cleaning and Restoration is seeking a dedicated and experienced Operational Manager to oversee and drive the day-to-day operations of our Carpet Cleaning and Water Restoration teams. The ideal candidate will have extensive experience in water restoration, carpet cleaning, and team management, ensuring that projects are completed efficiently, safely, and to the highest industry standards. This role requires a hands-on approach, as the manager will also need to step into the field to assist with Carpet Cleaning/Water Restoration Jobs when necessary, providing top-tier customer service.

Cleaning and Restoration Operational Manager Responsibilities:

• Oversee daily operations of the carpet cleaning and water restoration departments, ensuring projects are completed on time, within budget, and in compliance with safety standards.
• Manage and schedule teams for efficient execution of water restoration, carpet cleaning, and related services.
• Conduct quality control inspections to ensure adherence to IICRC standards and company protocols.
• Perform field work as necessary, assisting teams with carpet cleaning and restoration jobs to maintain quality, provide leadership, and ensure smooth operations.
• Train and mentor team members on techniques, safety procedures, and equipment use, ensuring they stay up-to-date with industry standards.
• Ensure compliance with OSHA regulations, safety policies, and maintain proper documentation of safety protocols and training.
• Serve as the primary point of contact for clients, ensuring excellent communication, addressing concerns, and ensuring overall satisfaction.
• Work with upper management to set and achieve operational goals, drive revenue growth, and monitor key performance indicators.
• Assist in developing and implementing new procedures to streamline operations and improve service delivery.
• Maintain and track inventory of equipment and supplies, ensuring all resources are readily available and maintained in good working order.
• Oversee reporting and documentation for all restoration and cleaning projects, including work orders, client records, and billing information.
  
  
  

Cleaning And Restoration Operational Manager Qualifications

• Preferred Certifications:
• IICRC (Institute of Inspection Cleaning and Restoration Certification) with specialties in:
• WRT (Water Restoration Technician)
• CCT (Carpet Cleaning Technician)
• AMRT (Applied Microbial Remediation Technician)
• OSHA 30 Certification.
  
  
• Minimum of 3-5 years of experience in water restoration and carpet cleaning operations.
• Proven experience in team management and leadership roles.
• Strong organizational, communication, and customer service skills.
• Ability to work in a fast-paced, hands-on environment, handling multiple projects at once.
• Proficiency in using project management/estimating software, such as Xactimate, CRM systems, and scheduling tools.

Company Overview

An opportunity to join one of the fastest growing cleaning and restoration businesses in the United States. Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process.

Apply now!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Consumer Services

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