Cleaning and Restoration Operational Manager.

ComForCare Home Care - Kansas City; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Une entreprise de nettoyage et de restauration en pleine croissance recherche un manager opérationnel pour superviser les équipes de nettoyage de tapis et de restauration. Le candidat idéal justifiera d'une expérience significative en restauration d'eau et en gestion d'équipe, tout en maintenant des standards d'excellence à travers des services exceptionnels. Ce poste implique également une approche pratique, notamment en participant aux tâches de nettoyage sur le terrain pour garantir la satisfaction du client.

Benefits

Insurance

Training & Development

Performance Bonus

Competitive Salary

Fast Paced Environment

Qualifications

• Minimum 3-5 ans d'expérience dans la gestion de nettoyage et de restauration.
• Capacité à travailler dans un environnement rapide et pratique.
• Compétences organisationnelles et de communication solides.

Responsibilities

• Gérer les opérations quotidiennes des départements de nettoyage et de restauration.
• Effectuer un contrôle qualité et assurer la conformité avec les normes.
• Former et encadrer des membres de l'équipe.

Skills

Organization

Communication

Customer Service

Leadership

Education

IICRC Certification

OSHA 30 Certification

Tools

Xactimate

Job description

Benefits:

• Competitive salary
• Bonus based on performance
• Health insurance
• Training & development

Role: Cleaning and Restoration Operational Manager

Benefits and Perks

• Competitive Salary
• Fast Paced Environment
• Health Benefit Options

Job Summary:
Voda Cleaning and Restoration is seeking a dedicated and experienced Operational Manager to oversee and drive the day-to-day operations of our Carpet Cleaning and Water Restoration teams. The ideal candidate will have extensive experience in water restoration, carpet cleaning, and team management, ensuring that projects are completed efficiently, safely, and to the highest industry standards. This role requires a hands-on approach, as the manager will also need to step into the field to assist with carpet cleaning jobs when necessary, providing top-tier customer service.

Cleaning and Restoration Operational Manager Responsibilities:

• Oversee daily operations of the carpet cleaning and water restoration departments, ensuring projects are completed on time, within budget, and in compliance with OSHA safety
  standards.
• Manage and schedule teams for efficient execution of water restoration, carpet cleaning,
  and related services.
• Conduct quality control inspections to ensure adherence to IICRC standards and
  company protocols.
• Perform field work as necessary, assisting teams with carpet cleaning and restoration
  jobs to maintain quality, provide leadership, and ensure smooth operations.
• Train and mentor team members on techniques, safety procedures, and equipment use,
  ensuring they stay up-to-date with industry standards.
• Ensure compliance with OSHA regulations, safety policies, and maintain proper
  documentation of safety protocols and training.
• Serve as the primary point of contact for clients, ensuring excellent communication,
  addressing concerns, and ensuring overall satisfaction.
• Work with upper management to set and achieve operational goals, drive revenue
  growth, and monitor key performance indicators.
• Assist in developing and implementing new procedures to streamline operations and
  improve service delivery.
• Maintain and track inventory of equipment and supplies, ensuring all resources are
  readily available and maintained in good working order.
• Oversee reporting and documentation for all restoration and cleaning projects, including
  work orders, client records, and billing information.

Cleaning and Restoration Operational Manager Qualifications

• Preferred Certifications:
  • IICRC (Institute of Inspection Cleaning and Restoration Certification) with specialties in:
    • WRT (Water Restoration Technician)
    • CCT (Carpet Cleaning Technician)
    • AMRT (Applied Microbial Remediation Technician)
    • OSHA 30 Certification.
• Minimum of 3-5 years of experience in water restoration and carpet cleaning operations.
• Proven experience in team management and leadership roles.
• Strong organizational, communication, and customer service skills.
• Ability to work in a fast-paced, hands-on environment, handling multiple projects at once.
• Proficiency in using project management/estimating software, such as Xactimate, CRM systems, and scheduling tools.

Company Overview

An opportunity to join one of the fastest growing cleaning and restoration businesses in the United States. Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process.

Apply now!

This is a remote position.