Restoration Operations General Manager - Lead & Grow Teams

iicrc-careers; Buckeye (AZ); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Dental insurance

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Buckeye seeks a General Manager to coordinate daily operations of the franchise, hire and develop staff, and ensure top quality service that encourages referrals.

You will lead multiple teams, develop annual plans and budgets, and maintain strong communication with customers and clients while upholding safety standards. This role rewards strategic leadership and tangible results in a growing restoration environment.

Qualifications

• High school diploma or GED; Associates and/or Bachelors degree preferred.
• 5+ years of management experience.
• At least one year of restoration industry experience preferred.
• IICRC certifications – WRT and ASD, Master designation a plus.
• Experience in building a strong team with tangible leadership skills.
• Strong process and results driven attitude.
• Ability to multitask and to remain detail orientated.
• Must be knowledgeable in relevant computer applications.

Responsibilities

• Ability to manage and monitor multiple operational divisions.
• Create and maintain annual business plans and goals.
• Develop annual company budget, including projected revenue, projected expenses, and desired profit margin.
• Lead a team of managers as they respond to and manage restoration and construction projects.
• Ensure clear communication between customer and client to achieve the highest satisfaction possible.
• Ensure job processes and procedures are followed, including safety training and guidelines.
• Recruit, hire, train, and develop managers and staff.

Skills

Leadership

Strategic planning

Team management

Communication

Multitasking

Computer skills

Education

High school diploma or GED

Associates degree

Bachelor's degree

Job description

SERVPRO of Buckeye seeks a General Manager to coordinate daily operations of the franchise, hire and develop staff, and ensure top quality service that encourages referrals.

You will lead multiple teams, develop annual plans and budgets, and maintain strong communication with customers and clients while upholding safety standards. This role rewards strategic leadership and tangible results in a growing restoration environment.