Restoration Logistics & Dispatch Specialist

iicrc-careers; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

SERVPRO Franchise seeks an organized, detail-oriented Restoration Logistics & Dispatch Coordinator to keep restoration projects moving from start to finish. You will coordinate schedules, vendors, customers, and project logistics, collaborating with Project Managers, Technicians, customers, and vendors to ensure services and resources are scheduled, tracked, and communicated.

The ideal candidate is a strong communicator who can multitask, follow through on details, and stay organized in a

Qualifications

• Excellent organizational and time-management skills.
• Strong verbal and written communication skills.
• Attention to detail and follow-through.
• Ability to manage multiple projects and changing priorities.
• Strong customer service and problem-solving skills.

Responsibilities

• Coordinate scheduling and logistics for restoration projects.
• Schedule and communicate with vendors, subcontractors, plumbers, and debris removal companies.
• Coordinate and track contents pack-outs, storage, deliveries, and move-backs.
• Communicate with customers regarding scheduling and project updates.
• Liaise with Project Managers, Technicians, Accounting, and other departments on project needs.
• Track outstanding services, vendor commitments, customer needs, and deadlines.
• Maintain accurate project information in scheduling systems.
• Document calls and updates for team visibility.
• Identify scheduling or logistical issues and drive resolution.
• Assist other departments to keep projects moving forward.

Skills

Excellent organizational skills

Strong communication skills

Attention to detail

Multi-tasking

Customer service

Proficient with computers

Experience in restoration/logistics

Education

High school diploma or equivalent

Experience in dispatch/logistics

Job description

SERVPRO Franchise seeks an organized, detail-oriented Restoration Logistics & Dispatch Coordinator to keep restoration projects moving from start to finish. You will coordinate schedules, vendors, customers, and project logistics, collaborating with Project Managers, Technicians, customers, and vendors to ensure services and resources are scheduled, tracked, and communicated.

The ideal candidate is a strong communicator who can multitask, follow through on details, and stay organized in a