Dispatch & Scheduling Specialist - Restoration

Servpro Industries, Inc.; Midlothian (TX); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid Holidays

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Dental insurance

Job summary

Servpro Industries, Inc. Chesapeake office seeks a Dispatch Coordinator to schedule restoration teams, respond to leads, and coordinate with management to meet client needs.

The ideal candidate is organized, has strong customer service skills, can multitask in a busy office, and is comfortable using scheduling software and basic computer tools.

This is a full-time, on-site role offering a competitive hourly wage of $20–$23 and a supportive team environment.

Qualifications

• High school diploma/GED (preferred).
• At least 2 years of customer service and/or office-related experience.
• Prior dispatch experience preferred.
• Ability to multitask and to remain detail oriented.
• Knowledge of local geographical area is preferred.
• Must be knowledgeable in relevant computer applications.

Responsibilities

• Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team.
• Review and maintain the scheduling software so that appropriate teams are routed accordingly.
• Perform detailed and accurate data entry.
• Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications.
• Collaborate and assist with other departments, as needed.

Skills

Customer service

Multitasking

Detail oriented

Data entry

Education

High school diploma/GED

Tools

MS Office

Job description

Servpro Industries, Inc. Chesapeake office seeks a Dispatch Coordinator to schedule restoration teams, respond to leads, and coordinate with management to meet client needs.

The ideal candidate is organized, has strong customer service skills, can multitask in a busy office, and is comfortable using scheduling software and basic computer tools.

This is a full-time, on-site role offering a competitive hourly wage of $20–$23 and a supportive team environment.