Restoration Crew Lead - Fire & Water Damage

IICRC; Perkasie (Bucks County); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Job summary

SERVPRO Team McCabe is hiring a Restoration Crew Chief to lead restoration projects, coordinate crews, and ensure top-tier customer service. You will oversee scheduling, quality control, and safety compliance while delivering on the brand promise of Here to Help®.

The role emphasizes front-line representation, with opportunities for training and industry certifications and a focus on making fire and water damage “Like it never happened®.”

Qualifications

• Strong written and verbal communication skills required.
• Ability to do basic math and operate standard computer software.
• IICRC certifications preferred but not required.

Responsibilities

• Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control.
• Manage customer and client experience and overall project satisfaction; communicate expectations to technicians.
• Document restoration projects and ensure detailed job files for services provided.
• Coordinate and perform production processes; this is a labor-intensive role.
• Identify safety hazards and enforce safe work practices.

Skills

Communication

Basic math

Computer skills

Education

High school diploma/GED

IICRC certifications preferred

Job description

SERVPRO Team McCabe is hiring a Restoration Crew Chief to lead restoration projects, coordinate crews, and ensure top-tier customer service. You will oversee scheduling, quality control, and safety compliance while delivering on the brand promise of Here to Help®.

The role emphasizes front-line representation, with opportunities for training and industry certifications and a focus on making fire and water damage “Like it never happened®.”