Restoration Crew Chief — Lead Projects & Client Experience

ServiceMaster Clean of Fraser Valley; Chesapeake (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Holidays

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Dental insurance

Job summary

SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities is expanding in the Chesapeake, Newport News and Arlington area. This locally owned and operated disaster restoration company prides itself on a family environment and a strong community focus.

As the front-line Crew Chief, you will coordinate, monitor, and perform work to fulfill service needs and ensure a positive customer experience. Join a team with growth opportunities and a commitment to helping make fire and water damage “Like it

Qualifications

• Valid driver's license is required.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Skills

Valid driver's license

Experience in cleaning/restoration/con

Education

High school diploma/GED (preferred)

Job description

SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities is expanding in the Chesapeake, Newport News and Arlington area. This locally owned and operated disaster restoration company prides itself on a family environment and a strong community focus.

As the front-line Crew Chief, you will coordinate, monitor, and perform work to fulfill service needs and ensure a positive customer experience. Join a team with growth opportunities and a commitment to helping make fire and water damage “Like it