Restoration Crew Chief

Boise Disaster Services, LLC; Sparks (NV); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Production Crew Chief to join their team. This role is vital for helping customers through challenging situations, particularly in fire and water damage restoration. You will lead a team, ensuring effective communication and quality control while managing production processes. The ideal candidate thrives in dynamic environments, possesses strong interpersonal skills, and is committed to exceeding expectations. With competitive pay and opportunities for growth, this position is perfect for those looking to make a real difference in their community.

Benefits

Paid vacation

Company vehicle provided

Cell phone benefits

Health insurance benefits

Qualifications

• Must be self-motivated and dependable with excellent communication skills.
• Experience in cleaning/restoration is required.

Responsibilities

• Explain processes and answer customer questions.
• Monitor and communicate customer needs and supervise Production Technicians.
• Manage job file documentation and ensure quality control.

Skills

Effective written and oral communication

Basic math skills

Experience in cleaning/restoration

Supervisory skills

Interpersonal skills

Education

High school diploma/GED

IICRC certifications

Job description

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our SERVPRO of Reno East as a new Production Crew Chief. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

SERVPRO of Reno East is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO of Reno East employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

• Explain process and answer customer questions, as needed.
• Monitor, communicate, and respond to customer needs/concerns.
• Communicate clear expectations to Production Technicians and supervise their activities.
• Perform production processes as scheduled and ensure quality control.
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
• Manage job file documentation to ensure complete and accurate project details.
• Manage and control costs of production projects.
• Manage assets by protecting and using equipment and materials properly.

Position Requirements

• Effective written and oral communication
• Basic math skills
• Experience in cleaning/restoration required
• High school diploma/GED
• IICRC certifications preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law
• Current Driver's License

Benefits

Competitive pay and incentive program, paid vacation, company vehicle provided, cell phone and health insurance benefits provided.