Restoration Crew Chief

ServiceMaster Clean of Fraser Valley; McKees Rocks (Allegheny County); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

A restoration service provider in McKees Rocks is seeking a Restoration Crew Chief to lead restoration activities and ensure customer satisfaction. In this hands-on role, you will coordinate processes, supervise a team, and manage the customer experience. Candidates should have a valid driver's license and at least one year of relevant experience in cleaning, restoration, or construction. Strong leadership, detail orientation, and commitment to safety are essential. This position offers competitive benefits including a 401(k) matching plan and health insurance.

Qualifications

• Valid driver’s license is required.
• Experience in cleaning, restoration, or construction is a must.
• IICRC certification is a plus.

Responsibilities

• Coordinate and perform restoration activities while ensuring quality control.
• Manage customer and client experiences for high satisfaction.
• Supervise daily activities of restoration technicians.
• Document job files accurately.
• Communicate project updates to management.

Skills

Detail-oriented

Team coordination

Customer service

Safety standards knowledge

Ability to lift heavy objects

Education

High school diploma/GED

Tools

Restoration tools and equipment

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Lead With Confidence. Make an Impact. Join a Team That Helps People Recover.

As a front-line representative of the SERVPRO® brand, the Restoration Crew Chief plays a key role in delivering our Here to Help® promise. In this hands‑on leadership role, you’ll coordinate, monitor, and perform restoration activities while supporting your team and ensuring a positive customer experience from start to finish.

If you’re dependable, detail-oriented, and ready to guide a crew toward excellence, this is the opportunity for you!

Key Responsibilities

• Coordinate and perform production processes according to schedule, ensuring quality control on all job sites
• Manage the customer and client experience, supporting high satisfaction and positive online reviews
• Set clear expectations for restoration technicians and supervise their daily activities
• Document detailed, accurate job files to support services rendered
• Manage labor usage, consumable materials, and efficiency on assigned projects
• Communicate with the project manager and office staff to share job status updates and address issues promptly

Additional Responsibilities

• Follow and reinforce all OSHA safety standards on job sites
• Protect equipment, vehicles, and materials to maximize company assets
• Coach, mentor, and train restoration technicians for skill and career growth

Position Requirements

• Valid driver’s license
• High school diploma/GED preferred
• Minimum 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus

Skills & Physical Requirements

• Ability to lift at least 50 lbs. regularly (and up to 100 lbs. with assistance)
• Ability to climb ladders, work at ceiling heights, and navigate tight spaces (attics, crawl spaces)
• Ability to repetitively push, pull, lift, and carry objects
• Comfortable working with and around various cleaning agents

Ready to Step Into a Leadership Role? Apply Today!

Join SERVPRO Team Dobson and take your restoration career to the next level.

👉 Apply now and become a trusted leader helping customers rebuild when it matters most.

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