RESTORATION CREW CHIEF

Ciocca Cleaning & Restoration; Fort Wayne (IN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Vision insurance

Accident insurance

Paid time off

Referral program

Job summary

Ciocca Cleaning & Restoration is seeking a dynamic Restoration Crew Chief to lead complex projects from start to finish. You will oversee all phases, manage crews, coordinate repairs, and ensure client expectations are met with efficiency and quality.

The role requires construction management expertise, strong communication, and the ability to work with insurers and property owners. Join a team focused on restoring properties and delivering exceptional outcomes.

Qualifications

• 2 years of fire and water restoration experience.
• IICRC Certifications: WRT and ASD.
• General construction knowledge.
• Excellent communication and leadership skills.
• Customer service experience preferred.
• Ability to prioritize and manage time.
• Valid Driver’s License required.
• Clean driving record required.
• Criminal Background Check required.
• Drug Screen required.

Responsibilities

• Prepare an accurate scope of work for projects.
• Prepare accurate project estimates.
• Coordinate repairs and scheduling.
• Manage technicians and subcontractors.
• Work with insurance companies and property owners.
• Maintain project budget including labor, equipment, and supplies.
• Maintain open communication with customers, employees, and subcontractors.
• Follow-up on customer inquiries.
• Establish relationships with insurers.
• Ensure adherence to company standards and quality.
• Complete all paperwork.
• Facilitate collection of monies from insurance companies and property owners.

Skills

Fire & water restoration

IICRC WRT

IICRC ASD

Construction knowledge

Communication

Leadership

Customer service

Time management

Driver's license

Background check

Drug screen

Job description

Maintain the highest standards in integrity focusing directly on our customer's needs, be passionate about our business and maintain an immediate sense of urgency to our customers.

Pay: $50,000.00 - $70,000.00 per year

Job Summary

We are seeking a dynamic and detail-oriented Restoration Crew Chief to lead and coordinate complex restoration projects from inception to completion. This role offers an exciting opportunity to oversee all phases of restoration work, ensuring projects are delivered on time, within scope, and aligned with client expectations. The ideal candidate will possess strong construction management expertise, exceptional project coordination skills, and a passion for restoring properties efficiently and effectively. Join us to make a tangible impact by transforming damaged or distressed properties into safe, functional, and beautiful spaces.

ESSENTIAL FUNCTIONS

Daily job responsibilities/functions to include, but not limited to:

• Prepare an accurate scope of work for projects
• Prepare accurate project estimates
• Recommend and take action to direct the analysis and solutions of problems
• Coordinate project repairs and schedule
• Manage technicians and subcontractors
• Work with insurance companies and property owners
• Manage all components of project budget including labor expense, equipment, and supply purchases.
• Maintain open communication with customers, employees and subcontractors
• Follow-up on customer inquiries and questions
• Establish and maintain good relationships with insurance companies
• Ensure adherence to company standards and quality
• Complete all paperwork
• Facilitate collection of monies from insurance companies & property owners

QUALIFICATIONS

• 2 years of fire and water restoration Experience (preferred)
• IICRC Certifications- WRT and ASD
• General construction knowledge
• Excellent communication and leadership skills
• Customer service experience (preferred)
• Ability to prioritize and manage time
• Valid Driver’s License (Required)
• Acceptable driving record to meet company insurance requirements (Required)
• Acceptable Criminal Background Check (Required)
• Acceptable Drug Screen (Required)

PHYSICAL DEMANDS

This work requires routine walking, standing, bending, climbing, carrying items weighing up to fifty pounds and working in inclement weather.

Job Type

Full-time

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Accident insurance
• Paid time off
• Referral program

Schedule

• Monday to Friday
• Weekends as needed

Join us in delivering exceptional restoration solutions that rebuild communities and restore hope. Your expertise will help transform challenging projects into success stories while advancing your career in a vibrant and supportive environment.

Quality Work, Responsive Service, and a Commitment to People.

This is a full time position