Restoration Project Manager

COIT Cleaning and Restoration Services; Minneapolis (MN); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

COIT Cleaning and Restoration Services is seeking a dynamic professional to convert leads into sales, develop scopes of work, and manage projects on site. The role will require coordinating staff, materials, and subcontractors, with emphasis on emergency response and timely documentation.

The ideal candidate has a Bachelor's degree (or equivalent experience), strong communication, negotiation, and organizational skills, and a solid understanding of restoration practices and equipment.

Qualifications

• Bachelor's degree or equivalent experience and training.
• Strong numerical and analytical abilities (discounts, percentages, etc.).
• Ability to apply algebra and geometry concepts.
• Problem-solving and proactive communication.
• Experience in restoration services or related field preferred.

Responsibilities

• Convert leads into sales and develop scope of work for projects.
• Staff and manage project on site and coordinate required resources.
• Respond to emergencies and assist Restoration Department as needed.
• Prepare written scope of work with photos/diagrams for RM/GM.
• Provide written changes to scope and document invoices for projects.

Skills

Customer service

Negotiation

Communication

Organizational skills

Driving record

Education

Bachelor's degree

Tools

Restoration equipment

Job description

Position Summary

Converts leads into sales, develops scope of work and manages project including directly staff on job site.

Essential Functions

• Due to the nature of restoration work, must be available to respond to emergency situations in a timely manner. This includes being available anytime to help the Restoration Department's response to an emergency.
• Ensures any certification required is obtained and current.
• Follows established control systems, completing all paperwork, computer entries, etc. in a timely manner and up to department standards.
• Markets to appropriate sources of business as directed by Restoration Manager (RM)/ General Manager (GM).
• Determines feasibility of work, based on insurance coverage and nature of damage
• Manages assigned projects and performs necessary physical production activities.
• Inspects job site to establish the initial scope of work, confirms with insured and adjuster and arranges access to job.
• Determines the need for subcontractors, schedules directly with customer and confirms with
• Recruits and qualifies subcontractors.
• Provides complete written scope of work along with any supporting pictures or diagrams to RM / GM.
• Provides written changes in work scope to RM / GM
• Takes job measurements and notes for invoicing
• Secures signed work authorization prior to commencing work
• Fields customer questions and concerns
• Develops Work In Progress (WIP) report for Active Projects
• Invoices all variety of projects including but not limited to fire, water, mold and asbestos
• Meet company standards for attendance and punctuality.
• Attend training meetings as required.

Other Duties

• All other duties as assigned.

Requirements

• Bachelor's degree (B.A.) from four-year college or university, or equivalent experience and training
• Ability to calculate figures and amounts (i.e. discounts, interest, commissions, proportions, percentages, etc.)
• Ability to apply concepts of basic algebra and geometry.
• Ability to recognize and rectify problems
• Technical skills in insurance repair and restoration required
• Minimum of 3 - 5 years' work experience in restoration services.
• Expert knowledge of restoration practices and equipment
• Outside sales experience helpful
• Ability to organize and manage multiple priorities
• Proven customer service skills
• Excellent oral and written communication skills
• Proven negotiation skills
• Driving record acceptable to insurance carrier

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• 8-hour shift

Experience

• Water damage restoration: 1 year (Required)
• Fire restoration: 1 year (Required)

Work Location: In person

Salary: $55000 - $65000 per year

Job Type: Full-time