Restoration Billing Specialist - Detail Oriented & Growth Ready

Servproupperdarby; Delaware; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Profit sharing

Training & development

401(k)

401(k) matching

Competitive salary

Job summary

SERVPRO of Bear, New Castle, and Upper Darby is seeking a detail‑oriented Restoration Billing Specialist to join our office team. You will prepare and process invoices for mitigation, reconstruction, and related restoration services, ensuring all documentation is complete and accurate.

This role works closely with Project Managers, Estimators, and customers, focusing on timely billing, resolving discrepancies, and maintaining organized records to support smooth payments and strong client service.

Qualifications

• Two or more years in billing, accounting, or insurance administration.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Proficiency in Microsoft Office (Outlook, Excel, Word).
• Ability to prioritize multiple deadlines and communicate clearly.
• Experience with restoration, insurance claims is a plus.

Responsibilities

• Prepare and process mitigation and reconstruction invoices accurately and timely.
• Review job files to verify required documentation is complete.
• Verify estimates, work authorizations, photos, drying logs, invoices, and supporting documentation.
• Submit invoices to insurers, TPAs, clients, and customers.
• Monitor invoice status and resolve billing questions or discrepancies.
• Coordinate with Project Managers on missing documentation and project updates.
• Maintain billing information in WorkCenter 2.0 and other company software.
• Assist with month-end billing deadlines and reporting.
• Communicate professionally with customers, adjusters, and insurers.
• Support Accounts Receivable with billing questions.
• Maintain electronic and paper records.
• Assist other office departments as business needs require.

Skills

Billing experience

Attention to detail

Organizational skills

Time management

Communication skills

MS Office

Tools

Xactimate

WorkCenter 2.0

QuickBooks

Job description

SERVPRO of Bear, New Castle, and Upper Darby is seeking a detail‑oriented Restoration Billing Specialist to join our office team. You will prepare and process invoices for mitigation, reconstruction, and related restoration services, ensuring all documentation is complete and accurate.

This role works closely with Project Managers, Estimators, and customers, focusing on timely billing, resolving discrepancies, and maintaining organized records to support smooth payments and strong client service.