Restaurant Training Architect

Sunda Tampa; Tampa (FL); On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Paid sick time

Paid vacation

Disability insurance

Life insurance

Restaurant discounts

Employee Assistance Program

Mental Health program

Work-life balance

Job summary

Sunda Tampa is seeking a Corporate Team Training Manager to design, implement, and oversee training across all locations, ensuring brand consistency and a guest-first culture. The role reports to the Director of Operations and collaborates with leaders to scale programs from corporate curriculum to on-the-floor rollout.

You will manage LMS, develop Train-the-Trainer programs, lead NRO training, and coordinate cross-functional rollouts for menus, tech, and SOPs. Travel 25–50% is required.

Qualifications

• Experience in corporate training within multi-unit restaurant or hospitality groups.
• Bachelor’s degree as listed or equivalent field experience.
• Proficiency with modern POS systems and LMS; e-learning content creation is a plus.
• Active ServSafe Manager certification; CPTD/CPLP or hospitality coaching credentials preferred.
• Willingness to travel 25–50% to support field operations and NROs.
• Ability to stand and move for extended periods during openings and training.

Responsibilities

• Design, update, and maintain all training materials (SOPs, digital modules, service manuals, visual aids).
• Build and manage a certified trainer program; coach and certify regional/in-store managers.
• Lead corporate NRO training; oversee onboarding, culture immersion, and readiness timelines.
• Manage LMS content scheduling, completion rates, and mandatory compliance training.
• Collaborate with Culinary, Marketing, IT for training timelines on new menus, LTOs, and tech rollouts.
• Track metrics (e.g., 90-day retention, OSAT, speed of service) and report to Director of Operations.

Skills

Corporate training

Instructional design

Talent development

Project management

Communication

Travel readiness

On-the-floor coaching

Education

Bachelor’s degree in Human Resources, Hospitality Management, Education, or related field

Tools

Toast

Aloha

LMS

Articulate Storyline

Canva

Job description

Sunda Tampa is seeking a Corporate Team Training Manager to design, implement, and oversee training across all locations, ensuring brand consistency and a guest-first culture. The role reports to the Director of Operations and collaborates with leaders to scale programs from corporate curriculum to on-the-floor rollout.

You will manage LMS, develop Train-the-Trainer programs, lead NRO training, and coordinate cross-functional rollouts for menus, tech, and SOPs. Travel 25–50% is required.