Corporate Training Lead: Multi-Unit Hospitality & NROs

Sunda Fulton Market; Chicago (IL); On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision benefits

Paid time off

Job summary

Sunda Fulton Market is seeking a Corporate Team Training Manager to design, implement, and oversee training programs across all locations, reporting to the Director of Operations. The role drives brand consistency, operational excellence, and a guest-first culture.

The ideal candidate translates high-level strategies into scalable training tools, leading on-the-floor rollouts and managing LMS content, compliance training, and cross-functional timelines. Based in Chicago, Tampa, or Detroit.

Qualifications

• 3-5+ years of experience in corporate training, instructional design, or talent development within a multi-unit restaurant or hospitality group.
• Bachelor's degree in HR, Hospitality, Education, or related field (or equivalent).
• Advanced proficiency with modern Restaurant POS systems and LMS; experience with e-learning tools is a plus.

Responsibilities

• Design, update, and maintain corporate training materials including SOPs, digital modules, service manuals, and visuals for FOH/BOH.
• Build and manage a certified trainer program; coach and certify regional managers for consistent delivery.
• Lead corporate NRO training tasks; oversee onboarding, culture immersion, and readiness timelines for new openings.

Skills

Corporate training

Instructional design

Talent development

Travel 25-50%

Education

Bachelor's degree in Human Resources, Hospitality Management, Education, or related field

Tools

Toast

Aloha POS

Articulate Storyline

Canva

Job description

Sunda Fulton Market is seeking a Corporate Team Training Manager to design, implement, and oversee training programs across all locations, reporting to the Director of Operations. The role drives brand consistency, operational excellence, and a guest-first culture.

The ideal candidate translates high-level strategies into scalable training tools, leading on-the-floor rollouts and managing LMS content, compliance training, and cross-functional timelines. Based in Chicago, Tampa, or Detroit.