Restaurant Team Member: Cashier & Kitchen Prep

Pollo Tropical; Miami Beach (FL); On-site; USD 16,531 - 22,041; Full time

Job summary

Pollo Tropical is seeking a Team Member to welcome guests, take orders, and support service and kitchen operations. You will use POS and kitchen screens to relay orders, assist with cooking and packaging, and help maintain a clean dining environment.

The role requires strong communication, ability to multitask, and adherence to food safety standards, with opportunities to work across cash handling and customer service tasks.

Qualifications

• Must be at least 16 years of age.
• Greet and thank customers and take orders.
• Ability to operate POS and kitchen display systems.

Responsibilities

• Greet and thank customers.
• Take and relay orders via verbal or automated systems.
• Cook, prepare and package food and beverages using kitchen equipment.
• Stock and replenish food, beverage and service materials.
• Handle cash and provide correct change.
• Unload deliveries and maintain cleanliness of the restaurant.
• Observe food safety and sanitation procedures.

Skills

Customer service

Communication

Multitasking

Food safety

POS familiarity

Tech literacy

Tools

POS Cash Register

Kitchen Screens

Recipes

iPads/Digital tools

Job description

Pollo Tropical is seeking a Team Member to welcome guests, take orders, and support service and kitchen operations. You will use POS and kitchen screens to relay orders, assist with cooking and packaging, and help maintain a clean dining environment.

The role requires strong communication, ability to multitask, and adherence to food safety standards, with opportunities to work across cash handling and customer service tasks.