Restaurant Team Leader — Guest Experience & Team Growth

CAVA - 4 Columbus Circle; City of Niagara Falls (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision, Telemedicine,

401k enrollment with CAVA contribution

Paid sick leave, parental leave, and

FREE CAVA Meal for every shift worked

Job summary

CAVA in Niagara Falls, NY is seeking a Team Leader to energize the restaurant team and deliver the guest experience the brand is known for. You will lead daily operations, coach Team Members, and partner with the General Manager to maintain standards and schedule tasks.

The role emphasizes hospitality, teamwork, and safety, with duties including opening/closing, inventory, ordering, and cash handling while fostering a positive work environment and high-quality food service.

Qualifications

• Work closely with Managers and Team Members to bring the spirit of hospitality to our guests and create quality food
• Coach, develop, and support the cross training of Team Members as our business continues to grow
• Support the overall restaurant experience and execute key duties including but not limited to opening and closing the restaurant, placing food orders, conducting inventory, and cash handling as needed
• Support food safety initiatives and ensure that other Team Members follow proper food safety practices and cleanliness standards
• Model sound decision making and help resolve issues that may arise
• Support deployment practices on your scheduled shift to ensure heightened levels of service interactions with guests, as well as prompt presentation of food orders

Responsibilities

• Lead daily restaurant operations and promote a positive work environment
• Coach and support Team Members with training and cross-training
• Open and close the restaurant, place orders, conduct inventory, and manage cash handling
• Ensure food safety practices and cleanliness standards are followed
• Resolve issues through good decision making and teamwork
• Support shift deployment to enhance guest interactions and timely food service

Skills

Hospitality

Team Leadership

Coaching & Development

Food Safety

Operations

Inventory & Cash Handling

Guest Service

Job description

CAVA in Niagara Falls, NY is seeking a Team Leader to energize the restaurant team and deliver the guest experience the brand is known for. You will lead daily operations, coach Team Members, and partner with the General Manager to maintain standards and schedule tasks.

The role emphasizes hospitality, teamwork, and safety, with duties including opening/closing, inventory, ordering, and cash handling while fostering a positive work environment and high-quality food service.