Restaurant Team Leader: Grow, Coach, Deliver

burgerking; Rochester (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Rochester, MN is hiring a Restaurant Supervisor to lead daily operations, develop servant leaders, and excel in a fast-paced environment.

You will balance delivering high-quality guest experiences with financial goals, onboard new team members, and coach the team through regular training and motivational huddles.

This role offers clear growth within a growing Burger King franchise and the chance to contribute to guest satisfaction, product quality, and efficient operations.

Qualifications

• Must have a high school diploma or equivalent.
• 1–2 years supervisory experience.
• Excellent guest service skills.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first, not yourself.
• Create Memorable Experiences—creates a service experience so good the guest can’t wait to come back to Burger King.
• Administration—maintains balance between high-quality employee/guest experience and financial goals.
• Welcomes new team members and provides them with the training needed to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of the shift supervisors and prepares them for their next level.
• Consistently thanks the team and celebrates success.
• Actively coaches brand service behaviors—train, observe, provide feedback and celebrate.
• Monitors Speed of Service to ensure delivery of guest expectations.
• Ensures the restaurant is welcoming and clean.
• Ensures product quality and operations standards are consistently delivered.
• Partners with the Restaurant General Manager and team to create action plans to improve guest metrics.
• Reviews sales and scheduling to ensure Quality, Service and Cleanliness (QSC) will be met.
• Ensures accuracy of daily numbers, cash handling and HACCP Logs.
• Reviews inventory efficiencies to create product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning and makes necessary adjustments.
• Creates and monitors schedule and manages new team members onboarding process.
• Implements action plans to address employee needs and Operational Assessments.

Skills

Personable

Results-oriented

Team leadership

Education

High school diploma

Job description

Burger King in Rochester, MN is hiring a Restaurant Supervisor to lead daily operations, develop servant leaders, and excel in a fast-paced environment.

You will balance delivering high-quality guest experiences with financial goals, onboard new team members, and coach the team through regular training and motivational huddles.

This role offers clear growth within a growing Burger King franchise and the chance to contribute to guest satisfaction, product quality, and efficient operations.