Restaurant Team Lead - Guest Experience & Training

Harri; Huntersville (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Early Wage Access

Health insurance

Dental insurance

Vision insurance

Telemedicine

Pet Insurance

401k enrollment with company matching

Paid sick leave

Parental leave

Community service leave

Free CAVA meal per shift

Job summary

CAVA is seeking a Team Leader to guide daily restaurant operations, uphold our hospitality values, and coach team members. You will partner with managers to maintain service quality, food safety, and guest satisfaction across shifts.

Join a culture that emphasizes generosity, curiosity, agility, positivity, and collective ambition while ensuring efficient opening/closing procedures and accurate inventory handling.

Qualifications

• Work closely with Managers and Team Members to bring the spirit of hospitality to our guests and create quality food.
• Coach, develop, and support the cross training of Team Members as our business continues to grow.
• Support the overall restaurant experience and execute key duties including but not limited to opening and closing the restaurant, placing food orders, conducting inventory, and cash handling as needed.
• Support food safety initiatives and ensure that other Team Members follow proper food safety practices and cleanliness standards.
• Model sound decision making and help resolve issues that may arise.
• Support deployment practices on your scheduled shift to ensure heightened levels of service interactions with guests, as well as prompt presentation of food orders.

Responsibilities

• Lead the team daily and promote a positive work environment.
• Delegate routines and important tasks to team members.
• Ensure standards are executed and guest service is delivered.
• Support training and development of other Team Members.

Skills

Leadership

Coaching

Communication

Hospitality

Job description

CAVA is seeking a Team Leader to guide daily restaurant operations, uphold our hospitality values, and coach team members. You will partner with managers to maintain service quality, food safety, and guest satisfaction across shifts.

Join a culture that emphasizes generosity, curiosity, agility, positivity, and collective ambition while ensuring efficient opening/closing procedures and accurate inventory handling.