Restaurant Team Lead — Elevate Service & Ops

Hornets-Nest-Grille; Damascus (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Hornets Nest Grille in Damascus, MD is seeking an Assistant Manager to join our team. This role focuses on guiding daily operations and ensuring exceptional guest service in a fast-paced setting.

You will support the General Manager, manage staff schedules, uphold quality and safety standards, address guest feedback, and assist with inventory. Prior supervisory experience is preferred.

Qualifications

• 1 year of experience in a management or supervisory role (restaurant or hospitality preferred).
• Strong leadership and communication skills.
• Customer-focused mindset with a commitment to excellence.
• Ability to multitask and stay organized in a dynamic environment.
• Proactive approach to problem-solving and decision-making.

Responsibilities

• Supporting the General Manager in overseeing daily operations.
• Leading and motivating the team to deliver outstanding customer experiences.
• Managing staff schedules and ensuring proper coverage.
• Upholding quality and safety standards in all areas of the restaurant.
• Addressing customer feedback with professionalism and care.
• Assisting with inventory management and ordering supplies.
• Contributing to a positive and team-oriented work environment.

Skills

Leadership

Communication

Customer-focused

Multitasking

Problem-solving

Job description

Hornets Nest Grille in Damascus, MD is seeking an Assistant Manager to join our team. This role focuses on guiding daily operations and ensuring exceptional guest service in a fast-paced setting.

You will support the General Manager, manage staff schedules, uphold quality and safety standards, address guest feedback, and assist with inventory. Prior supervisory experience is preferred.