Restaurant Systems Analyst & Menu Data Programmer

Red Lobster; Orlando (FL); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Red Lobster in Orlando, FL is seeking a Restaurant Systems Analyst to support POS, MES, and Menu Systems databases at the corporate office. You will manage recipe creation, units of measure for new products, and maintain online menu content across platforms.

The role reports to the Senior Manager, Operations Systems and involves coordinating with IT and culinary teams to optimize pricing, menu content, and reporting.

Qualifications

• 2+ years in finance, analysis, inventory management, or IT systems analysis/programming.
• Enterprise-level POS management experience.
• SQL and Oracle DB experience preferred.
• Restaurant operations experience a plus.

Responsibilities

• Program and maintain DASH POS system.
• Plan, manage, and execute system setup to support marketing and beverage initiatives, including national promotions, tests, and core menu changes.
• Program menu items including necessary supporting screens and appropriate controls.
• Establish appropriate screen placement and functionality.
• Lead alignment with restaurant operations to ensure POS setup is operationally friendly.
• Implement and audit accuracy of price changes.
• Create and maintain electronic recipes for all menu items.
• Responsible for building recipes in the menu system that are used for weekly financial margin reporting and monthly waste reporting.
• Support the culinary team with recipe costing for new menu items.
• Set up all new ingredients ensuring yields and UofMs are accurate.
• Lead maintenance of menu content for all online ordering platforms.
• Lead responsibility for maintaining the menu content database used for publishing online menus for Red Lobster and all third-party delivery partners.
• Update all online menu offerings, price, copy, photographs, nutrition, and calorie information.
• Lead initiatives to improve visual presentation and simplification of online menus.
• Maintain structured tracking of all current and upcoming menu initiatives.
• Initiate software solutions with IT that improve current processes.
• Work closely with the IT Help Desk to resolve restaurant support tickets and requests.

Skills

Analytical

Attention to detail

Highly organized

Interpersonal skills

Self-starter

Customer service

Education

Finance/IT degree

Job description

Red Lobster in Orlando, FL is seeking a Restaurant Systems Analyst to support POS, MES, and Menu Systems databases at the corporate office. You will manage recipe creation, units of measure for new products, and maintain online menu content across platforms.

The role reports to the Senior Manager, Operations Systems and involves coordinating with IT and culinary teams to optimize pricing, menu content, and reporting.