Restaurant Supervisor: Lead, Train & Elevate Guest Care

Boston’s Pizza Restaurant and Sports Bar – Franchising – United States; Bothell (WA); On-site; USD 42,000 - 56,000; Full time

Job summary

Boston’s Pizza Restaurant and Sports Bar – Franchising – United States is seeking a Restaurant Supervisor reporting to the FOH Manager, KM, or GM to train servers, hosts, and bar staff while driving guest satisfaction and operational performance.

You will manage labor costs, uphold food safety and quality standards, and lead a positive team in a fast-paced setting with an emphasis on open communication and continuous improvement.

Qualifications

• 1-3 years of progressive management experience in a full-service restaurant with bar.
• Strong leadership and follow-through capabilities.
• Proficient with MS Word, Excel, and POS systems.
• Ability to work flexible evenings, weekends, and holidays.
• Strong communication and interpersonal skills.

Responsibilities

• Train and develop servers, hosts, and bar staff.
• Lead daily operations to support guest service and sales.
• Open and close duties as scheduled.
• Ensure food and beverage standards and safety compliance.
• Manage cash tips, till, and order accuracy.
• Maintain a positive, guest-focused atmosphere.

Skills

Leadership

Guest service

Communication

Time management

Decision-making

Staff training

Problem solving

Tools

POS system

MS Word

Excel

Job description

Boston’s Pizza Restaurant and Sports Bar – Franchising – United States is seeking a Restaurant Supervisor reporting to the FOH Manager, KM, or GM to train servers, hosts, and bar staff while driving guest satisfaction and operational performance.

You will manage labor costs, uphold food safety and quality standards, and lead a positive team in a fast-paced setting with an emphasis on open communication and continuous improvement.