Restaurant Supervisor — Lead Service & Guest Experience

Westin Riverwalk, San Antonio; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Complimentary meals

Downtown parking discount

Marriott Room Rate Discount program

Job summary

Westin Riverwalk, San Antonio is seeking an Outlet/Restaurant Assistant to support the Outlet Manager in planning and managing the Restaurant, Room Service and other food and beverage outlets to help achieve guest satisfaction and financial goals.

You will oversee service flow, supervise servers and buspersons, ensure cleanliness, and coordinate with events. The role emphasizes teamwork, adherence to liquor laws, and effective communication with staff and managers.

Qualifications

• Effective verbal and written communication skills.
• Ability to adapt communication style to different audiences.
• Attention to service standards and guest experience.

Responsibilities

• Assist Outlet Manager in planning and managing the Restaurant, Room Service and other food and beverage outlets to meet customer satisfaction and financial goals.
• Monitor servers and buspersons adherence to service standards.
• Maintain compliance with liquor requirements and safety policies.
• Communicate daily with restaurant manager regarding events, house counts, and special occasions.
• Prepare for upcoming shift by reviewing daily sheets and ensuring proper setup and cleanliness.

Skills

Verbal communication

Written communication

Adaptable communication

Tools

Point of Sale (POS)

Job description

Westin Riverwalk, San Antonio is seeking an Outlet/Restaurant Assistant to support the Outlet Manager in planning and managing the Restaurant, Room Service and other food and beverage outlets to help achieve guest satisfaction and financial goals.

You will oversee service flow, supervise servers and buspersons, ensure cleanliness, and coordinate with events. The role emphasizes teamwork, adherence to liquor laws, and effective communication with staff and managers.