Luxury Hotel F&B Supervisor – Riverwalk

HEI Hotels & Resorts; San Antonio (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Complimentary meals

Free bus passes

Discounted downtown parking

Marriott Room Rate Discount

Job summary

HEI Hotels & Resorts is seeking an Outlet Manager at the Westin Riverwalk in San Antonio to assist the Outlet Manager in planning and managing the Restaurant, Room Service and other outlets to meet guest expectations and comply with policies.

You will supervise servers, ensure service standards, coordinate sidework and staffing, maintain liquor compliance, and communicate clearly with the restaurant team in a luxury riverfront setting.

Qualifications

• Experience using a point-of-sale system.
• Ability to lift up to 50 pounds with/without accommodation.
• Ability to push/pull carts weighing up to 150 pounds.
• Strong verbal and written communication skills.

Responsibilities

• Monitor servers and busperson adherence to service standards.
• Supervise guest service and respond to guest needs.
• Coordinate daily shift coverage and sidework completion.
• Maintain banking to HEI standards.
• Review daily shift sheets and plan coverage.
• Ensure restaurant cleanliness and proper setup.
• Comply with liquor laws and corporate policies.
• Communicate with restaurant manager about events and counts.
• Conduct menu tastings and classes.
• Provide clear direction to staff.
• Attend as required and maintain regular attendance.
• Perform other duties as assigned.

Skills

Point of sale

Lift 50 pounds

Push/Pull 150 pounds

Verbal and written communication

Job description

HEI Hotels & Resorts is seeking an Outlet Manager at the Westin Riverwalk in San Antonio to assist the Outlet Manager in planning and managing the Restaurant, Room Service and other outlets to meet guest expectations and comply with policies.

You will supervise servers, ensure service standards, coordinate sidework and staffing, maintain liquor compliance, and communicate clearly with the restaurant team in a luxury riverfront setting.