Restaurant Supervisor | Lead Service & Guest Experience

Stonebridge Companies; Morgantown (WV); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off (PTO)

401(k) matching

Wellness support

Life and disability coverage

Savings accounts

Tuition aid

Travel and lodging perks

Job summary

Stonebridge Companies is seeking a Restaurant Supervisor in Morgantown, West Virginia. This role involves overseeing daily operations, managing staff, and ensuring guest satisfaction in accordance with brand standards. Ideal candidates will have extensive experience in food and beverage environments and will demonstrate exceptional hospitality skills.

The supervisor will engage with customers, implement service recovery, and maintain a safe work environment, while adhering to all operational protocols.

Qualifications

• Minimum of 4 years of related food and beverage experience or a combination of education and experience.
• Ability to lead by example and demonstrate hospitality skills.
• Ability to comprehend and write simple instructions.

Responsibilities

• Perform shift opening and closing duties.
• Engage with guests and solicit feedback.
• Ensure proper execution of revenue and check control.

Skills

Exceptional hospitality skills

Technical knowledge of restaurant operations

Strong communication skills

Ability to calculate discounts and percentages

Education

4 years of related food and beverage experience

Tools

Basic computer skills including Outlook, Word, Excel

Job description

Stonebridge Companies is seeking a Restaurant Supervisor in Morgantown, West Virginia. This role involves overseeing daily operations, managing staff, and ensuring guest satisfaction in accordance with brand standards. Ideal candidates will have extensive experience in food and beverage environments and will demonstrate exceptional hospitality skills.

The supervisor will engage with customers, implement service recovery, and maintain a safe work environment, while adhering to all operational protocols.