Guest Experience Host (Restaurant)

Stonebridge Companies; Morgantown (WV); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

401(k) matching

Tuition aid

Travel and lodging perks

Job summary

Stonebridge Companies is seeking a Host/Hostess for their establishment in Morgantown, West Virginia. The role involves welcoming guests, managing seating arrangements, and ensuring positive dining experiences. Strong customer service and communication skills are essential for engaging with guests and managing reservations.

The successful candidate will work in a fast-paced environment and be responsible for maintaining a clean and organized workplace while attending to guest needs efficiently. Comprehensive benefits are offered, including medical and wellness support.

Qualifications

• Prior customer service experience, preferably in a restaurant or hospitality environment.
• Ability to manage reservations and seating arrangements efficiently.
• Strong communication and interpersonal skills to engage with guests professionally.
• Knowledge of restaurant operations, menu offerings, and promotions.
• Ability to perform basic arithmetic for tasks such as totaling costs and making change.
• Strong organizational skills and attention to detail.

Responsibilities

• Greets guests and escorts them to their seats in a courteous manner.
• Present menus and answer guest questions regarding the food and service.
• Manages seating arrangements based on restaurant activity and reservations.
• Performs opening and closing duties, ensuring the restaurant is ready for service.
• Responds to guest inquiries and ensures their needs are met efficiently.

Skills

Customer service

Reservation management

Communication

Interpersonal skills

Organization

Job description

Stonebridge Companies is seeking a Host/Hostess for their establishment in Morgantown, West Virginia. The role involves welcoming guests, managing seating arrangements, and ensuring positive dining experiences. Strong customer service and communication skills are essential for engaging with guests and managing reservations.

The successful candidate will work in a fast-paced environment and be responsible for maintaining a clean and organized workplace while attending to guest needs efficiently. Comprehensive benefits are offered, including medical and wellness support.