Restaurant Supervisor: Lead Service & Guest Experience

Concord Hospitality Enterprises; Austin (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and disability options

401(k) with company match

Tuition assistance

Discounted room rates

Job summary

Concord Hospitality Enterprises in Austin, TX seeks an experienced Restaurant Supervisor to lead daily dining operations for our hotel outlet. You will oversee bartenders, servers, dining room attendants, and host staff, ensuring exceptional service and guest satisfaction.

The role emphasizes hands-on leadership, strong communication, and the ability to manage varied shifts including nights and weekends, with training and career growth opportunities within Concord properties.

Qualifications

• Prior supervisory experience in full-service restaurants.
• Knowledge of beverage cost controls and sequence of service.
• Strong communication and interpersonal skills.
• Hands-on leadership and hospitality focus.
• Ability to work varied shifts, including nights and weekends.

Responsibilities

• Direct the operational efforts of the F&B outlet.
• Supervise restaurant staff including bartenders and servers.
• Train associates on service standards and ensure proper use.
• Assist with smooth daily operation and guest satisfaction.
• Maintain open communication between management and staff.
• Ensure tools and equipment are available for staff.
• Address operational issues in the kitchen or restaurant.
• Participate in daily stand-ups, meetings, and inventory.
• Ensure all food meets quality standards.
• Support hotel food service operations as needed.

Skills

Supervisory exp

Communication

Hospitality mindset

Beverage cost controls

Toast POS

Tools

Toast POS

Job description

Concord Hospitality Enterprises in Austin, TX seeks an experienced Restaurant Supervisor to lead daily dining operations for our hotel outlet. You will oversee bartenders, servers, dining room attendants, and host staff, ensuring exceptional service and guest satisfaction.

The role emphasizes hands-on leadership, strong communication, and the ability to manage varied shifts including nights and weekends, with training and career growth opportunities within Concord properties.