Restaurant Service Lead: Team Training & Ops

Tapestry Conshohocken; Austin (TX); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and disability options

401(k) program with company match

Discounted hotel room rates

Training and career advancement

Job summary

Concord Hospitality is seeking an experienced Restaurant Supervisor to join our team in Austin, TX. This on-site role oversees the daily operation of the hotel's restaurant, directs staff, and ensures exceptional guest service.

Responsibilities include supervising bartenders, servers, and host staff; training on service standards; and maintaining open communication with management. We offer competitive wages and benefits. Shift variety includes nights, weekends, holidays.

Qualifications

• Previous supervisory experience in full-service restaurants required.
• Knowledge of beverage cost controls and sequence of service.
• Strong communication and interpersonal skills.
• Hands-on leadership style with a passion for hospitality.
• Ability to work varied shifts, including nights, weekends, and holidays.

Responsibilities

• Direct the operational efforts and strategies of the food and beverage outlet.
• Supervise restaurant associates - bartenders, servers, dining room attendants, and host staff.
• Train associates on service standards and ensure that they are being used correctly.
• Assist with the smooth daily operation of the restaurant that includes demonstrating excellent customer satisfaction.
• Maintain open communication between management and staff.
• Ensure associates have the tools and equipment needed to perform their jobs.
• Take immediate action to resolve operational issues in the kitchen or restaurant.
• Participate in daily stand-ups with staff and weekly food & beverage meetings, as well as monthly inventory.
• Ensure all food served meets quality standards.
• Support food service operations across the hotel as needed.

Skills

Supervisory experience

Beverage cost controls

Communication skills

Hands-on leadership

Shift flexibility

Job description

Concord Hospitality is seeking an experienced Restaurant Supervisor to join our team in Austin, TX. This on-site role oversees the daily operation of the hotel's restaurant, directs staff, and ensures exceptional guest service.

Responsibilities include supervising bartenders, servers, and host staff; training on service standards; and maintaining open communication with management. We offer competitive wages and benefits. Shift variety includes nights, weekends, holidays.