Restaurant Supervisor & Hospitality Leader

Omni Hotels & Resorts; Florida; On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

Omni Amelia Island Resort & Spa is looking for a Restaurant Supervisor to lead dining room service and uphold Omni's hospitality standards on Amelia Island, Florida. You will work closely with the culinary team to ensure high-quality service and memorable guest experiences.

The role requires flexibility to cover peak hours, nights, weekends and holidays, plus effective communication with guests and team members.

Qualifications

• 1 year of experience in Food and Beverage supervision or management role preferred.
• Must have and maintain Texas Food Handlers and TABC certifications.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers.

Responsibilities

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Monitor dining rooms for seating availability, service, safety, cleanliness and well being of restaurant guests.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Ensure all staff has completed side work checklists for dining room.
• Spot check liquor pars and order daily supplies.
• Monitor food and liquor requisitions
• Maintain bar controls, safety and standards.
• Hold pre-shift meetings and ensure department training requirements are met monthly.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure member and guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor during peak hours. Motivating the team and assisting when needed.
• Observe, teach and correct staff's service in a professional manner.
• Work closely with the culinary team to have smooth quality service
• Assist manager in scheduling and forecasting both weekly and monthly.
• Participate in interviewing/recruiting as needed.
• Assist in monthly MOS audits.
• Prepare maintenance requests and follow-up.
• Maintain knowledge of the resort property and events.
• Participate in department meetings and other required company training.
• Perform any other duties as assigned by the restaurant management.

Skills

Food and Beverage supervision

Job description

Omni Amelia Island Resort & Spa is looking for a Restaurant Supervisor to lead dining room service and uphold Omni's hospitality standards on Amelia Island, Florida. You will work closely with the culinary team to ensure high-quality service and memorable guest experiences.

The role requires flexibility to cover peak hours, nights, weekends and holidays, plus effective communication with guests and team members.