Bar Helper/ Bar Back, Emeril's Kitchen (Caesars New Orleans)

Caesars Entertainment; New Orleans (LA); On-site; USD 26,000 - 36,000; Full time

Job summary

Caesars New Orleans Casino & Hotel is seeking a Bar Helper to support bartenders behind the bar, stocking, cleaning and ensuring fast, friendly service during busy periods. You will handle stock, assist with guest requests, maintain a neat station, and work as part of a team to deliver the Caesars Spotlight 5 service behaviors.

This on-site role requires a high school diploma, the ability to lift up to 50 pounds, and flexibility with nights, weekends and holidays.

Qualifications

• Speed of service is essential.
• Friendliness and accuracy in serving guests.
• Excellent customer service/communication skills.
• Able to work as part of a team.
• Available to work nights, weekends, holidays and overtime as needed.
• Maintain a neat, professional appearance and adhere to dress standards.

Responsibilities

• Replenish stock behind the bar and perform cleaning tasks.
• Maintain par stock on the assigned station.
• Retrieve guest requests and assist bartenders and beverage servers.
• Support fast service during busy times and keep work areas clean.
• Demonstrate Caesars Spotlight 5 behaviors: greet guests, smile, be upbeat, check for satisfaction, and say farewell.

Job description

New Orleans, LA, United States (On-site)

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary”.

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”.

Our Values: “Blaze the Trail, Together We Win, All-In on Service”.

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Bar Helper works behind the bar to facilitate the smooth flow of service to customers by bartenders and beverage servers.

How You Will Create the Extraordinary

• Performs the service of replenishing stock and all cleaning required behind the bar.
• Checks and maintains the required par stock on assigned station.
• Obtains replacement stock from the dispensing room and/or warehouse in accordance with established procedures, maintains cleanliness and order on assigned station, assists the bartender in providing maximum efficiency and service levels by retrieving guests’ special requests, and during busy times, icing drink glasses and pouring non-alcoholic drinks.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Demonstrates Caesars Spotlight 5 behaviors: Initiates Friendly Greeting, Smiles and Makes Eye Contact, Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, Provides a Warm Farewell.

What You Will Need

• High school diploma or GED is required.
• Must possess speed, friendliness and accuracy of service.
• Must keep areas of responsibility neat and clean at all times.
• Must be able to get along with co-workers and work as a team.
• Must possess excellent customer service/communication skills.
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed.
• Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.

Additional Requirements:

• Must be able to maneuver to all areas of Emeril's Kitchen.
• Must be able to carry up to 50 pounds.
• Must be able to bend, reach, kneel, twist and grip items while working at assigned area.
• Must be able to work at a fast pace and in stressful situations.
• Must be able to read, write, speak and understand the English language.
• Must be able to respond to visual and aural cues.

GAMING PERMIT: N/A

About Us

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

TOGETHER WE WIN We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 87445
• Job Category Food and Beverage & Culinary