Restaurant Supervisor: Elevate Service & Team Performance

Sonesta International Hotels; Chicago (IL); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Health savings account with companym­

401(k) retirement plan with companym­

Paid vacation and sick days

Sonesta hotel discounts

Educational assistance

Paid parental leave

Life insurance

Short/long-term disability insurance

Employee perks and discounts

Hospital indemnity

Critical illness insurance

Accident insurance

Job summary

Sonesta International Hotels seeks a Restaurant Supervisor to assist the restaurant manager in delivering high‑quality food & beverages across hotel outlets and events. You will lead daily operations, supervise staff, ensure safety, sanitation, and guest satisfaction, and partner with the Chef on menus.

With 1–3 years in a restaurant supervisory role and a high school diploma, you’ll coach the team, schedule effectively, and uphold Sonesta’s standards and values while supporting a

Qualifications

• Minimum 1–3 years of experience in a restaurant supervisory/management role.
• High school diploma required; college degree strongly preferred.
• Experience working in a union environment highly preferred.
• Excellent oral and written communication.
• Excellent organization skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Familiarity with Food and Beverage cost controls.
• Ability to motivate restaurant staff and maintain a cohesive team.
• Ability to upsell menu items, beverages and wines.
• Must endure substantial physical movements in daily duties.

Responsibilities

• Coordinate, plan, prepare, and execute food and beverage to high standards.
• Assist in hiring, training, promotion, and firing of restaurant employees.
• Ensure safety and sanitation standards; comply with liquor/food regs.
• Coordinate with Chef on daily menus and educate the team.
• Work on the floor to ensure flawless execution and handle complaints.
• Inspect rooms and tables for setup and cleanliness.
• Maintain high standards of appearance and grooming.
• Prepare weekly work schedules and adjust to business needs.
• Lead and motivate the restaurant team; conduct pre-shift meetings.
• Support annual performance evaluations.

Skills

Supervisory experience

Oral and written communication

Organization skills

Team motivation

Suggestive selling

Physical stamina

Education

High school diploma

Tools

MS Word

MS Excel

PowerPoint

Food & Beverage cost controls

Job description

Sonesta International Hotels seeks a Restaurant Supervisor to assist the restaurant manager in delivering high‑quality food & beverages across hotel outlets and events. You will lead daily operations, supervise staff, ensure safety, sanitation, and guest satisfaction, and partner with the Chef on menus.

With 1–3 years in a restaurant supervisory role and a high school diploma, you’ll coach the team, schedule effectively, and uphold Sonesta’s standards and values while supporting a