Restaurant Supervisor - Champions

White Lodging; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Day 1 Medical insurance

Dental insurance

Vision insurance

Paid parental leave

Vacation/PTO with rollover

401(k) with company match

Life insurance

Disability insurance

DailyPay option

Wellness tools

Referral bonuses

Tuition reimbursement

Discounts on hotel rooms and dining

Job summary

White Lodging operates premium-brand hotels and restaurants. As a Restaurant Supervisor, you will lead daily restaurant operations, ensure service standards, and foster a motivated team environment to deliver outstanding guest experiences.

You will supervise service, support associates during peak periods, and uphold WLW training and scenography standards, while coordinating staffing and coaching to maintain a guest-focused culture across the dining room.

Qualifications

• Experience in a leadership or supervisory role in a high-volume restaurant.
• Strong organization, planning, and team development skills.
• Proficiency in Outlook, Excel, Word, and Micros POS systems.

Responsibilities

• Oversee daily restaurant operations, ensuring service standards are met.
• Lead by example and assist associates during service.
• Implement and uphold WLW training and standards.
• Monitor dining times, seating rotations, and shift capacities.
• Schedule and manage associates according to staffing guides.
• Maintain associate documentation and performance reviews.
• Promote teamwork and a culture of hospitality through communication and coaching.

Skills

Leadership experience

Guest service

Team development

Planning & organization

Problem solving

Education

Bachelor's degree preferred

Tools

Outlook

Excel

Word

Micros POS

Job description

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Restaurant Supervisor, you will help lead daily operations to deliver outstanding guest experiences, ensure smooth service execution, and foster an engaging and motivated team environment.

Description

Summary:

What You’ll Do

• Oversee the day-to-day restaurant operations, ensuring all service standards are consistently met.
• Lead by example and assist associates during service to maintain a hands-on and guest-focused approach.
• Implement and uphold all White Lodging Way (WLW) training, certification materials, and scenography standards.
• Monitor dining times, seating rotations, and shift capacities to ensure smooth operations.
• Schedule and manage associates according to staffing guides and forecasts.
• Maintain accurate associate documentation, performance reviews, and REX/RAP evaluations.
• Promote teamwork, accountability, and a culture of hospitality through consistent communication and coaching.

What You’ll Bring

• Experience in a leadership or supervisory role within a high-volume restaurant.
• Strong organization, planning, and team development skills.
• Proficiency in Outlook, Excel, Word, and Micros POS systems.
• Excellent customer focus and problem-solving abilities.
• Ability to lift or carry up to 40 pounds and move between hot and cold environments as needed.
• College degree preferred.

Other information:

What You Can Look Forward To

• Day 1 Medical, Dental, and Vision insurance
• Paid Parental Leave
• Vacation and Paid Time Off (PTO) with rollover
• 401(k) with company match
• Life Insurance and Disability Insurance
• DailyPay option
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.