Restaurant Supervisor - Champions

White Lodging Services, Inc.

Austin (TX)

On-site

USD 42,000 - 62,000

Full time

11 days ago

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Benefits offered by this job

Medical insurance (Day 1)

Dental insurance

Vision insurance

Parental leave

Paid time off (PTO) with rollover

401(k) with company match

Life insurance

Disability insurance

DailyPay option

Wellness tools

Referral bonuses

Leadership development

Tuition reimbursement

Room and dining discounts

Job summary

White Lodging Services, Inc. seeks a Restaurant Supervisor to lead daily restaurant operations and uphold guest-focused service. You will drive service excellence, manage staffing, and coach a motivated team to deliver memorable experiences.

The role emphasizes hands-on leadership, adherence to WLW standards, and effective communication across shifts in a fast-paced hospitality environment.

Qualifications

Experience in a leadership or supervisory role within a high-volume restaurant.
Strong organization, planning, and team development skills.
Proficiency in Outlook, Excel, Word, and Micros POS systems.
Excellent customer focus and problem-solving abilities.
Ability to lift or carry up to 40 pounds and work in varied environments.
College degree preferred.

Responsibilities

Oversee day-to-day restaurant operations, ensuring service standards.
Lead by example and assist during service to maintain guest focus.
Uphold WLW training, certification materials, and standards.
Monitor dining times, seating rotations, and shift capacities.
Schedule and manage associates per staffing guides and forecasts.
Maintain associate documentation, performance reviews, and evaluations.
Promote teamwork and a culture of hospitality through coaching.

Skills

Leadership

Organization

Team development

Outlook

Excel

Word

Micros POS

Customer focus

Problem solving

Lifting 40 lbs

Education

College degree preferred

Tools

Outlook

Excel

Word

Micros POS

Job description

Description

Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Restaurant Supervisor, you will help lead daily operations to deliver outstanding guest experiences, ensure smooth service execution, and foster an engaging and motivated team environment.

Responsibilities

What You’ll Do

Oversee the day-to-day restaurant operations, ensuring all service standards are consistently met.
Lead by example and assist associates during service to maintain a hands-on and guest-focused approach.
Implement and uphold all White Lodging Way (WLW) training, certification materials, and scenography standards.
Monitor dining times, seating rotations, and shift capacities to ensure smooth operations.
Schedule and manage associates according to staffing guides and forecasts.
Maintain accurate associate documentation, performance reviews, and REX/RAP evaluations.
Promote teamwork, accountability, and a culture of hospitality through consistent communication and coaching.

What You’ll Bring

Experience in a leadership or supervisory role within a high-volume restaurant.
Strong organization, planning, and team development skills.
Proficiency in Outlook, Excel, Word, and Micros POS systems.
Excellent customer focus and problem-solving abilities.
Ability to lift or carry up to 40 pounds and move between hot and cold environments as needed.
College degree preferred.

Other information

What You Can Look Forward To