Restaurant Supervisor

The Crescent Hotels Group; Owings Mills (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Assistant Restaurant Manager to support operations in a prestigious upscale dining environment. This role involves supervising staff, ensuring exceptional customer service, and maintaining high standards of cleanliness and organization. The ideal candidate will have prior supervisory experience in a similar setting and possess strong communication skills to effectively guide the team. Join a dynamic team where your contributions will enhance the dining experience for all guests and help uphold the restaurant's esteemed reputation.

Qualifications

• 1 year of previous supervision experience in an upscale restaurant setting.
• Ability to communicate clearly with staff and guests.

Responsibilities

• Assist Restaurant Manager in all phases of restaurant operations.
• Supervise service of guests and ensure adherence to service standards.
• Maintain cleanliness and proper setup of the restaurant.

Skills

Supervision

Customer Service

Communication

Attention to Detail

Job description

Description

The Marriott Owings Mills Metro Centre was awarded the AAA 4 Diamond Award in its first year of operation joining the ranks of below elite Baltimore 4 D hotels and one of only ten 4 D hotels in Maryland!

JOB OVERVIEW: Assist Restaurant Manager in all phases of restaurant operations. Responsible for complete restaurant operation in absence of manager.

ESSENTIAL JOB FUNCTIONS:

1. Monitor servers and busperson adherence to all service standards.
2. Supervise service of guests, being watchful of signals from guests in need of service.
3. Assist manager to establish and monitor sidework duty completion.
4. Maintain bank to Crescent standards.
5. Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage.
6. Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.
7. Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.
8. Communicate daily with restaurant manager with regard to special events, house counts, etc.
9. Assist restaurant manager in conducting menu classes and taste panels.
10. Communicate both verbally and in writing to provide clear direction to staff.
11. Comply with attendance rules and be available to work on a regular basis.
12. Perform any other job related duties as assigned.

Qualifications

Previous supervision experience in an upscale restaurant setting.

Experience

• Required: 1 year of previous supervision experience in an upscale restaurant setting.