Manager, Group Sales

Hilton; Washington (District of Columbia); Remote; USD 70,000 - 100,000; Full time

Job summary

Join a leading global hospitality company as a USA Outbound Group Sales Manager. This innovative firm is looking for a dynamic individual to drive sales and revenue management for their prestigious hotel brand. In this remote role, you'll engage with clients, develop sales strategies, and negotiate contracts, all while enjoying a supportive work environment that prioritizes your wellbeing. With a commitment to leadership development and a diverse culture, your contributions will directly impact the hotel's growth and success. If you have a passion for hospitality and a track record in sales, this is your opportunity to shine.

Benefits

Go Hilton travel program

Employee stock purchase program

Paid parental leave

Mental health resources

Paid Time Off

401(k) savings plan

Comprehensive benefits package

Flexible spending accounts

Travel discount

Qualifications

• 5+ years of experience in Hotel Group Sales, including luxury settings.
• Strong skills in customer engagement and contract negotiations.

Responsibilities

• Engage with Hilton Worldwide Sales and develop new business opportunities.
• Negotiate contracts and maintain customer relationships.

Skills

Hotel Group Sales

Customer Engagement

Contract Negotiation

Lead Generation

Bilingual (English and Spanish)

Education

Bachelor's Degree

Tools

Delphi FDC

Job description

***The location for this position is virtual/remote***

This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a USA Outbound Group Sales Manager - WALDORF ASTORIA RIVIERA MAYA, you will support areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth. On the Sales team reporting to the Director of Group Sales on property, you will work on projects to retain existing clients and secure new Group Sales business for the hotel.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits https://jobs.hilton.com/us/en/benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.**

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

Customer and Account Management:

• Actively engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain existing customers and secure new business for the Hotel.
• Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.
• Develop, execute, and communicate a monthly, quarterly, and annual business plan for a designated market.
• Maintain pipeline of business opportunities that will meet the short- and long-term business objectives for the designated market.
• Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.
• Conduct site inspections through storytelling with prospective and existing customers based on their individual needs.
• Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.

Prospecting:

• Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals.
• Create and execute plans to shift share from your competitors.
• Engage in outside sales activities to uncover needs, build relationships and to win new business.

Negotiations:

• Negotiate contracts and commission agreements with end user customers and intermediaries.
• Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers.
• Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.

How you will collaborate with others:

• You will work with a team of in-house hotel-based Group Sales Executives, ADOS, Director of Catering, Events Managers, Site Inspection Manager, and other related departments. You will also interact with the regional team including Regional Directors of Sales, Area Vice-President of Operations, and other related departments.

What projects you will take ownership of:

• You will attend industry events and tradeshows both domestic and international. A valid Passport will be necessary for this purpose.
• Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Strive to maximize revenue and profitability for all hotel revenue streams.
• Develop a business strategy by analyzing historical, current, and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Five (5) years of work experience in Hotel Group Sales
• Three (3) years of work experience in luxury Hotel Group Sales
• Travel up to 40% internationally

It would be useful if you have:

• Bilingual in English and Spanish
• Bachelor's Degree

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands (https://jobs.hilton.com/us/en/brands). Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog (https://jobs.hilton.com/us/en/blog) and Instagram (https://www.instagram.com/hiltoncareers/) to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us (https://cdn.phenompeople.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant_Accommodation_and_Accessibility_Assistance-20230515-1684253430519.pdf) if you require an accommodation during the application process.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short- and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit, and our travel discount. The annual salary range for this role is $70,000 - $100,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.#LI-REMOTE

**Job:** _Sales and Marketing_

**Title:** _Manager, Group Sales_

**Location:** _null_

**Requisition ID:** _COR0155Q_

**EOE/AA/Disabled/Veterans**