Restaurant Supervisor

Ian's Pizza Madison; Milwaukee (WI); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Health and dental insurance

Retirement benefits with up to 3% match

Flexible schedules

Free shift meals

Job summary

Ian's Pizza Madison is opening a new restaurant in Milwaukee and is looking for a Supervisor to oversee daily operations. The ideal candidate will have previous experience in a leadership role within the food service industry and enjoy working in a dynamic environment. Supervisors will be responsible for training staff, ensuring customer satisfaction, and maintaining the quality of food and service.

This position offers a starting wage of $17–$19/hour, with flexible scheduling and a variety of benefits including health insurance and retirement plans.

Qualifications

• Must be 18 years or older.
• At least 1 year of experience as a Supervisor, Shift Lead, or Manager.
• Comfortable speaking, reading, and understanding English.

Responsibilities

• Supervise daily restaurant operations and staff.
• Ensure high standards for food quality and customer service.
• Train new team members and manage shift checklists.

Skills

Strong communication skills

Attention to detail

Ability to lift up to 50 lbs

Experience in restaurant management

Job description

$17–$19/hour as a Supervisor

Restaurant in Milwaukee, WI, opening July 2026 in the Harbor District, just north of Bay View.

If you are excited about being part of something new (and delicious), keep reading.

Why You'll Love Working Here

• $14/hour starting wage + Tips adding $3–$5/hour = $17–$19/hour
• Health and dental insurance/stipend and PTO for full‑time employees.
• Retirement benefits with up to 3% match for all.
• Flexible schedules and free shift meals.
• $250 when your referral joins our team.
• Work with an inclusive crew in a legendary pizza kitchen.

About The Role

As the Supervisor, you'll be the BIG CHEESE on shift, keeping daily restaurant operations running smoothly!

You'll serve customers and support Front of House and Back of House staff while supervising the shift from start to finish. You'll ensure high standards for food quality and customer service, complete shift checklists including cleaning and stocking tasks, manage tip outs, and assign staff to keep operations efficient.

A successful Supervisor is a strong communicator who can balance hands‑on work with team leadership. You'll also help train new team members, support the rollout of new programs, policies, and menu items, and maintain a clean, organized, and fully stocked restaurant.

Job Requirements

• Able to be on your feet, standing and walking, for long periods of time.
• Able to lift up to 30 lbs regularly, and up to 50 lbs on occasion. This is an active job!
• Able to work with equipment that is sharp and/or hot.
• Able to learn and follow safety and quality protocols – must have strong attention to detail.
• Able to work in an environment with fluctuating temperatures.
• Must be 18 + years of age or older.
• Must be comfortable speaking, reading, writing, and understanding English in person and over the phone.
• Must be authorized to work in the U.S. (IDs required at Orientation).

At least 1 year of experience as a Supervisor, Shift Lead, or Manager in the restaurant or food industry is required. Pizza‑specific experience is not required, but if you have worked in restaurants that use conveyor ovens, food production, bakery production, or large‑scale catering kitchens, we'd love to hear from you!

Scheduling

Flexible schedules! We'll work with you to find a schedule that works for everyone.

The restaurant will be open from 11 am – 9 pm Tuesday‑Sunday. Supervisor shifts are typically scheduled from 9/10 am – 4 pm for lunch and 4 pm – 9/10 pm for dinner. Ideal candidates will have flexible and open availability. Weekend and evening availability required.

Part‑time or full‑time hours are available. To reach full‑time hours, cross‑training may be required.

Apply Today!

Join a crew where you can be yourself, earn sweet tips, and fill up on pizza.

Apply easily at ianspizza.com. For the quickest response, apply on our website!

Location: 2055 S 1st St, Milwaukee, WI, 53207

PS: We use the terms "Shift Leader" or "Supervisor" but this position may be called other things at other restaurants, like...Restaurant Shift Supervisor, Shift Leader, Restaurant Supervisor, Food Service Supervisor, Shift Manager, or Assistant Manager.

Salary: $17.00 – $19.00 per hour