Restaurant Supervisor

OTO Development; Jacksonville (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401k with company match

Paid time off

Job summary

Restaurant Supervisor at OTO Development oversees front-of-house operations, ensuring prompt, friendly service and adherence to guidelines in a luxury setting. You will direct staff on a shift basis, manage alcohol service, handle guest concerns, and maintain health and safety standards across dining areas and exterior spaces.

The role requires strong leadership, budgeting awareness, and the ability to forecast labor and productivity while maintaining a top-tier guest experience in a fast-paced

Qualifications

• Experience in luxury hotel, restaurant or bar brand
• Strong leadership and strategic planning
• Experience leading fast-paced environments
• Excellent oral, written and interpersonal communication skills
• Cost controls and driving topline revenue understanding
• Passion for people with local industry contacts

Responsibilities

• Ensure prompt, friendly service according to restaurant guidelines
• Direct overall activities and performance of employees on a shift-by-shift basis
• Manage responsible service of alcohol and maintain positive relations with local authorities
• Handle guest complaints professionally and timely to enhance guest relations
• Maintain and inspect dining areas to comply with health and safety regulations
• Supervise cleaning, maintenance, and repairs for equipment and services
• Maintain restaurant cleanliness and organization of interior and exterior
• Oversee FOH staffing, minimize overtime while ensuring adequate coverage
• Ensure schedules reflect productivity and labor controls
• Perform checkout of servers, room service, bartenders, and cash/credit handling
• Prepare end-of-shift reports
• Travel around 10% as required (travel time)
• Property managed by OTO Development

Job description

We are pleased to announce a wonderful opportunity for a Restaurant Supervisor.

What will you be doing most days?

• Ensure prompt, friendly service according to the restaurant guidelines
• Direct overall activities and performance of employees on a shift-by-shift basis
• Manage the responsible service of alcohol. Monitor alcohol awareness. Establish a positive relationship with the local authorities
• Promote an atmosphere of positive guest relations by handling guest complaints or concerns in a professional and timely manner
• Maintain and inspect dining room, food receiving area, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times
• Supervise cleaning and maintenance of equipment and arrange for repairs, contracts, and other services.
• Maintain restaurant cleanliness and organization for both the interior and exterior of the restaurant
• Oversee FOH staffing, ensuring that adequate staffing is maintained, and that overtime is minimized
• Ensure sales forecasting and schedules reflect desired productivity and match daily labor controls
• Perform checkouts of food servers, Room Service and bartenders ensuring that all tickets are accounted for, all comps have been signed, and the proper amount of cash and all credit card vouchers are obtained
• Prepare reports at end of shift

What are the requirements for this position?

• You have prior experience in a quality luxury hotel, restaurant or bar brand
• You have knowledge of basic Food and Beverage operations, track record of strong leadership and strategic planning skills, and proven achievements in optimizing guest and team member engagement
• You have experience in successfully leading a fast-paced environment and prioritizing demands
• You have strong interpersonal relations and leadership abilities. Exemplifies a passionate “can do” attitude with natural leadership and motivational skills.
• You have working knowledge financials and budgeting systems with a clear understanding of cost controls and driving topline revenue
• You have excellent oral, written, and interpersonal communication skills
• You demonstrate a passion for people with a strong network of contacts within the local events and restaurant/bar industry

Physical Requirements For This Position

This can be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This may require around 10% of travel time.

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Position:

Restaurant Supervisor

Department:

Food and Beverage

Hourly

Position Reports to:

Restaurant General Manager

Revised 5/8/26