Restaurant Supervisor

Plazahotelelpaso; Culver City (CA); On-site; USD 45,000 - 55,000; Full time

Job summary

Plazahotelelpaso in Culver City, California is seeking a Restaurant Supervisor to oversee operations and ensure a high level of guest service. You will be responsible for supervising staff, handling financial activities, and resolving customer complaints.

The ideal candidate will have previous experience in food and beverage service and supervisory roles. The position offers a dynamic work environment with responsibilities that may vary, including working weekends and holidays.

Qualifications

• Previous food and beverage experience required.
• Supervisory experience preferred.
• Knowledge of cash handling and financial activities.

Responsibilities

• Supervise restaurant operations and ensure guest satisfaction.
• Train, schedule and support associates.
• Forecast staffing and supply requirements.

Skills

Food and beverage service

Customer relations

Staff management

Education

High School diploma preferred

Tools

Hotel PMS

Micros

Job description

Opportunity: Restaurant Supervisor

Supervise restaurant operations in accordance with brand/hotel guest service and sustainability standards, ensuring a high level of service and satisfaction.

Potential Career Path

Restaurant Manager – Food and Beverage Director

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Perform various financial activities such as cash handling, deposit preparation, and payroll.
• Resolve customer complaints regarding food and beverage service.
• Forecast staff, equipment, and supply requirements based on menu.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure positive working relationship with vendors.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• High School diploma preferred.
• Previous food and beverage experience required or equivalent training.
• Previous supervisory experience preferred.
• Knowledge of hotel PMS and Micros preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It