Restaurant Supervisor

Sea Crest Beach Resort; North Falmouth (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Sea Crest Beach Resort in North Falmouth, Massachusetts, is looking for a Restaurant Supervisor to oversee restaurant operations. The role involves managing staff, ensuring service quality, and performing financial activities amidst a fast-paced environment.

The ideal candidate has food and beverage experience and previous supervisory roles. Responsibilities include training, cash handling, and ensuring guest satisfaction, all while adhering to sustainability standards.

Qualifications

• Previous food and beverage experience required or equivalent training.
• Previous supervisory experience preferred.
• Knowledge of hotel PMS and Micros preferred.

Responsibilities

• Supervise restaurant operations ensuring high level of service.
• Interview, select, train and support associates.
• Perform cash handling and payroll activities.
• Resolve customer complaints regarding service.
• Forecast staffing and supply requirements.

Skills

Customer service

Supervisory skills

Cash handling

Forecasting

Knowledge of food and beverage

Education

High School diploma

Tools

PMS

Micros

Job description

Opportunity: Restaurant Supervisor

Supervise restaurant operations in accordance with brand/hotel guest service and sustainability standards, ensuring a high level of service and satisfaction.

Potential Career Path

Restaurant Manager – Food and Beverage Director

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Perform various financial activities such as cash handling, deposit preparation, and payroll.
• Resolve customer complaints regarding food and beverage service.
• Forecast staff, equipment, and supply requirements based on menu.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure positive working relationship with vendors.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• High School diploma preferred.
• Previous food and beverage experience required or equivalent training.
• Previous supervisory experience preferred.
• Knowledge of hotel PMS and Micros preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It