Food & Beverage Supervisor

AC Hotel Miami Wynwood; Miami (FL); On-site; USD 45,000 - 55,000; Full time

Job summary

AC Hotel Miami Wynwood is seeking a Food and Beverage Supervisor to oversee daily operations, ensuring quality service and customer satisfaction in our food and beverage outlets. The role involves training staff, monitoring food quality, and interacting with guests to gather feedback.

The ideal candidate will have at least one year of supervisory experience, knowledge of bar service, and a food service background. This position requires varied shifts, including holidays and weekends.

Qualifications

• Minimum one year of experience in a supervisory role in a restaurant or banquet setting.
• Knowledge of bar service and liquor inventory controls is required.
• Food service background at the server level is essential.

Responsibilities

• Supervise daily operations of food and beverage outlets.
• Monitor product quality and guest satisfaction.
• Ensure compliance with sanitation and safety standards.
• Interact with guests to obtain feedback.
• Assist with staffing and service during peak times.
• Maintain inventories of food and beverage supplies.

Skills

Supervisory skills

Customer satisfaction

Food quality monitoring

Sanitation standards

Tools

Micro's point of sales system

Job description

Opportunity: Food and Beverage Supervisor

Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in accordance with established restaurant and guest service standards.

Potential Career Path

Food and Beverage Manager - Food and Beverage Director

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring food quality is consistent, appealing, and prepared to guest specifications.
• Ensure the restaurant and other F&B services comply with sanitation and safety standards for guests and associates.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Perform service functions during periods of high volume or staffing shortages.
• Assist with maintaining proper par levels and inventories of food and beverage supplies such as linen, glassware, silverware, china, condiments, etc.
• Ensure staff abides by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Ensure all equipment is in working order; report malfunctions and follow up on repairs.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• Minimum one year of experience in supervisory role in a restaurant or banquet setting, coupled with food service background at the a server level required.
• Knowledge of bar service and liquor inventory controls required.
• Experience with Micro’s point of sales system strongly preferred.

Work Environment and Context

• Work schedule varies and may include working varied shifts, holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.