Restaurant Supervisor

Hilton Los Angeles Culver City; Culver City (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Hilton Los Angeles Culver City is seeking a Restaurant Supervisor to oversee restaurant operations and ensure guest satisfaction. The ideal candidate will have previous food and beverage experience, supervisory skills, and knowledge of hotel management systems. Responsibilities include supervising staff, managing financial activities, resolving customer complaints, and ensuring service quality. This position requires standing for extended periods and may involve working on holidays and weekends.

Qualifications

• Previous food and beverage experience required or equivalent training.
• Previous supervisory experience preferred.
• High School diploma preferred.

Responsibilities

• Supervise restaurant operations and ensure guest satisfaction.
• Interview, select, train, and support associates.
• Perform financial activities like cash handling and payroll.
• Resolve customer complaints regarding service.
• Forecast staff and supply requirements.

Skills

Food and beverage experience

Supervisory experience

Knowledge of hotel PMS

Cash handling

Education

High School diploma

Tools

Micros

Job description

Overview

Opportunity: Restaurant Supervisor Supervise restaurant operations in accordance with brand/hotel guest service and sustainability standards, ensuring a high level of service and satisfaction.

Potential Career Path Restaurant Manager – Food and Beverage Director

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Perform various financial activities such as cash handling, deposit preparation, and payroll.
• Resolve customer complaints regarding food and beverage service.
• Forecast staff, equipment, and supply requirements based on menu.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure positive working relationship with vendors.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• High School diploma preferred.
• Previous food and beverage experience required or equivalent training.
• Previous supervisory experience preferred.
• Knowledge of hotel PMS and Micros preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

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