Restaurant Store Manager: Guest Focused Leadership & Growth

Baskin Robbins; Lorton (VA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Aggressive starting salaries

Quarterly Bonus

Paid PTO

401k plan with 4% matching

Medical Dental Vision

Company Paid Life Insurance

Company Paid Long Term Disability

Job summary

Baskin-Robbins is seeking a Restaurant Manager in Virginia to lead daily operation, train staff, and ensure guest satisfaction. You will uphold brand standards and drive profitability while managing safety, inventory, scheduling and vendor orders.

The role requires strong leadership, communication and a focus on guest experience. Responsibilities include team development, budget adherence, and collaboration with franchised operations to deliver great guest experiences and profitable top-line

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.
• College Degree preferred.

Responsibilities

• Able to perform all responsibilities of restaurant team members.
• Lead team meetings.
• Deliver training to restaurant team members.
• Ensure Brand standards, recipes and systems are executed.
• Create and maintain a guest focused culture in the restaurant.
• Review guest feedback results and implement action plans to drive improvement.
• Communicates restaurant priorities, goals and results to restaurant team members.
• Execute new product roll-outs including training, marketing and sampling.
• Maintain a safe, secure, and healthy environment by following safety, food safety, and sanitation requirements and complying with all applicable laws.
• Control costs to help maximize profitability.
• Completion of inventory on a periodic basis as determined by Franchisee.
• Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards.
• Completion of DCP and other vendor orders.
• Conduct self-assessments and corresponding action plans.
• Ensure restaurant budget is met as determined by Franchisee.
• Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies.
• Engages with Dunkin’ Brands Field Operations team as appropriate.
• Recruit, hire, onboard and develop restaurant team members.
• Plan, monitor, appraise and review employee performance.
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction.

Skills

Basic computer skills

Fluent in spoken and written English

Basic math and financial management

Previous leadership experience in ret/

College Degree preferred

Education

College Degree

Job description

Baskin-Robbins is seeking a Restaurant Manager in Virginia to lead daily operation, train staff, and ensure guest satisfaction. You will uphold brand standards and drive profitability while managing safety, inventory, scheduling and vendor orders.

The role requires strong leadership, communication and a focus on guest experience. Responsibilities include team development, budget adherence, and collaboration with franchised operations to deliver great guest experiences and profitable top-line