Restaurant Store Leader: Elevate Guest Experience & Profits

Sessions West Coast Deli; Newport Beach (CA); Presencial; USD 80.000 - 110.000; Jornada completa

Descripción de la vacante

Sessions West Coast Deli in Newport Beach, CA is seeking a Store Lead to oversee all staff and ensure profitable, smooth restaurant operations. You will mentor managers, coach teams in real-time, and enforce SOPs while upholding safety and harassment-free workplace standards.

Responsibilities include labor management, food cost controls, P&L oversight, guest satisfaction, and driving revenue through excellent service. You will report to the Director of Operations and Owner(s).

Formación

• Minimum 2 years of management experience in polished fast casual, high-volume service.
• Strong knowledge of food and beverage, and service standards.
• Valid County Manager Food Handlers Card.
• Spanish language competency.

Responsabilidades

• Model and create an environment that insures positive and memorable interactions with guests and staff.
• Establish and maintain effective internal controls to ensure efficiency, reliable financial reporting, and policy compliance.
• Develop accurate and aggressive long and short-range financial objectives.
• Minimize operating costs through effective management.
• Work with Director of Operations to ensure wage/hour compliance and labor laws.
• Coach and develop management and front-of-house staff; provide regular feedback.
• Hold weekly manager meetings to set goals and review operations and events.
• Prepare and present annual employee reviews.
• Foster a strong company culture with team-building activities and community involvement.
• Identify local charity opportunities and organize biannual events with staff participation.
• Manage labor and scheduling with forecasting and pars maintenance.
• Collaborate with kitchen team on food quality, training, safety, and cost controls.
• Monitor catering efforts to ensure product in house and proper scheduling.
• Follow procedures for ordering, receiving, invoicing, and storage.

Conocimientos

Staff management

Customer service

Food knowledge

Beverage knowledge

POS systems

Budgeting & forecasting

Spanish language

Herramientas

POS systems

Descripción del empleo

Sessions West Coast Deli in Newport Beach, CA is seeking a Store Lead to oversee all staff and ensure profitable, smooth restaurant operations. You will mentor managers, coach teams in real-time, and enforce SOPs while upholding safety and harassment-free workplace standards.

Responsibilities include labor management, food cost controls, P&L oversight, guest satisfaction, and driving revenue through excellent service. You will report to the Director of Operations and Owner(s).